Hakan ÇELİK,
Bülent BAŞARAN
An investigation of perception differences regarding e-service quality dimensions among e-service customers
An investigation of perception differences regarding e-service quality dimensions among e-service customers
Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
2008-Cilt: 17 - Sayı: 3
47-62
96
77