Dr. Okan Veli ŞAFAKLI
MEASURING SERVICE QUALITY OF COMMERCIAL BANKS TOWARDS SMEs IN NORTHERN CYPRUS
MEASURING SERVICE QUALITY OF COMMERCIAL BANKS TOWARDS SMEs IN NORTHERN CYPRUS
Yaşar Üniversitesi E-Dergisi
2007-Cilt: 2 - Sayı: 8
827-839
-
Northern Cyprus,
SME,
SERVQUAL,
Commercial Bank
4527