Jaroslav Dado, Janka Taborecka-Petrovicova, Dejan Riznic, Tamara Rajic

An Empirical Investigation into the Construct of Higher Education Service Quality

An Empirical Investigation into the Construct of Higher Education Service Quality

International Review of Management and Marketing

2011-Cilt: 1 Sayı: 3

30-42

Higher education, Service quality measurement, SERVQUAL

104 137