Pierre Rostan,
Alexandra Rostan
Assessing the Predictive Power of Customer Satisfaction for Financial and Market Performances: Price-to-Earnings Ratio is a Better Predictor Overall
Assessing the Predictive Power of Customer Satisfaction for Financial and Market Performances: Price-to-Earnings Ratio is a Better Predictor Overall
International Review of Management and Marketing
2012-Cilt: 2 Sayı: 1
59-74
Customer satisfaction,
Financial performance,
Market performance,
Price-to-Earnings,
Financial ratio,
Market ratio
108
148