İrina A. TOYMENTSEVA, Lilyana A. SOSUNOVA, Vyacheslav KORNEV, P. Karpova NATALİA

Quality Management at Service Business: Theoretical and Methodological Aspects

Quality Management at Service Business: Theoretical and Methodological Aspects

International Review of Management and Marketing

2016-Cilt: 6 Sayı: 5

274-280

dispersion, economic and mathematical model, integral index service quality, mathematical and statistical analysis, standard deviation, weighting factor.

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