P. Serra, J. Surujlal, E. H. Redda

PERCEPTIONS OF SERVICE QUALITY AND SATISFACTION OF HIGH PERFORMANCE PROGRAMMES (HPP): A CASE STUDY OF A COMPREHENSIVE UNIVERSITY IN SOUTH AFRICA

PERCEPTIONS OF SERVICE QUALITY AND SATISFACTION OF HIGH PERFORMANCE PROGRAMMES (HPP): A CASE STUDY OF A COMPREHENSIVE UNIVERSITY IN SOUTH AFRICA

International Journal of Social Sciences and Humanity Studies

2016-Cilt: 8 Sayı: 1

168-186

High performance programmes, satisfaction, service quality

87 118