Lynn Hwambo, Roy M. Shamhuyenhanzva, Maxwell Sandada

AN ASSESSMENT OF CHURN DETERMINANTS IN ZIMBABWE’S MOBILE TELECOMMUNICATION SERVICES

AN ASSESSMENT OF CHURN DETERMINANTS IN ZIMBABWE’S MOBILE TELECOMMUNICATION SERVICES

International Journal of eBusiness and eGovernment Studies

2017-Cilt: 9 Sayı: 2

106-120

Customer Churn, Customer loyalty, Satisfaction, Mobile Telecommunication Services, Zimbabwe

138 171