Muhammet GÜL, Ali Fuat GÜNERİ, Burcu DERİN

EVALUATION OF SERVICE QUALITY CRITERIA FOR A PRIVATE MEDICAL CENTER BY USING SERVQUAL AND DEMATEL METHODS

EVALUATION OF SERVICE QUALITY CRITERIA FOR A PRIVATE MEDICAL CENTER BY USING SERVQUAL AND DEMATEL METHODS

Sigma Journal of Engineering and Natural Sciences

2014-Cilt: 32 Sayı: 2

240-253

Service quality criteria, SERVQUAL, DEMATEL.

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