Aysel CETİNDERE FİLİZ,
Cengiz DURAN
APPLICATION OF BENCHMARKING IN LOCAL ADMINISTRATIONS: THE CASE OF NILUFER MUNICIPALITY
APPLICATION OF BENCHMARKING IN LOCAL ADMINISTRATIONS: THE CASE OF NILUFER MUNICIPALITY
PressAcademia Procedia
2017-Cilt: 3 - Sayı: 1
841-853
Benchmarking,
local administrations,
quality management system,
service sector,
service comparison
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