Aysel CETİNDERE FİLİZ, Cengiz DURAN
PressAcademia Procedia
2017-Cilt: 3 - Sayı: 1
841-853
Benchmarking, local administrations, quality management system, service sector, service comparison
5010
Aysenur Erdil, Mehtap Erdil
Gokhan Aldemir, Tugce Beldek
Tugce Danaci, Ramazan Nacar
Hakan Cavlak, Yasin Cebeci
Esin Can, Nilay Utlu
Adnan Celik, Tahir Akgemici, Emine Vasfiye Korkmaz
Mehmet Yasar