Kemal Ozkan YİLMAZ, Murat FERMAN

AN APPLIED STUDY ON THE CUSTOMER RETENTION DYNAMICS OF ORGANIZED READY-TO-WEAR TEXTILES RETAILERS IN REAL AND VIRTUAL MARKETS IN TURKEY

AN APPLIED STUDY ON THE CUSTOMER RETENTION DYNAMICS OF ORGANIZED READY-TO-WEAR TEXTILES RETAILERS IN REAL AND VIRTUAL MARKETS IN TURKEY

Journal of Management Marketing and Logistics

2017-Cilt: 4 - Sayı: 4

366-383

Customer retention, customer satisfaction, trust, corporate image, organized ready-to-wear textile retailers in Turkey

122 95