Naser ELAHİNİA,
Mohammad KARAMİ
THE INFLUENCE OF SERVICE QUALITY ON IRANIAN STUDENTS’ SATISFACTION, LOYALTY AND WOM: A CASE STUDY OF NORTH CYPRUS
THE INFLUENCE OF SERVICE QUALITY ON IRANIAN STUDENTS’ SATISFACTION, LOYALTY AND WOM: A CASE STUDY OF NORTH CYPRUS
Journal of Management Marketing and Logistics
2019-Cilt: 6 - Sayı: 1
21-34
SERVQUAL,
loyalty,
student satisfaction,
higher education,
word of mouth communication
86
70