Hazal Ezgi ÇELEBİ,
Ali DALGIÇ
Examination of complaints during the pandemic process: A research on five-star hotels operating in Antalya
Examination of complaints during the pandemic process: A research on five-star hotels operating in Antalya
Journal of Tourism Theory and Research
2022-Cilt: 8 - Sayı: 1
21-29
Complaint behavior,
Complaint factors,
Safe tourism,
Tripadvisor
6011