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Knowledge assets, became even more valuable in the phase of knowledge economy fastened by severe competition. In view of the circumstances, the firms began inevitably to invest not only in intangible assets but also in the intellectual kind of their assets. As a matter of fact, to gain a competitive advantage in the global competition era, the enterprises need to be able to measure their above named resources. Especially in the service sector, the popular methods used for measuring the performance of a company began to be unsatisfactory. Governments either began to pursue a policy of high-speed telecommunication infrastructure as a foundation to construct a "knowledge-based society. The paper presents the results of a survey that is developed within the components of intellectual capital illustrating the general attitude of staff employed in Turkish telecommunication industry.