İşyeri Maneviyatı ve Örgütsel Güven Arasındaki İlişki Üzerine Bir Araştırma

Bu çalışmanın amacı, işyeri maneviyatı ile örgütsel güven arasındaki ilişkiyi araştırmaktır. Bu alanda çalışma yapan araştırmacılara ve uygulayıcılara veri sağlamak araştırmanın diğer bir amacıdır. Araştırmada işyeri maneviyatı; anlamlı iş, topluluk duygusu, örgütsel değerlerle uyum, örgütsel bağlılık, işten ayrılma niyeti, içsel iş tatmini, işe dahiliyet, organizasyonel tabanlı benlik saygısı boyutlarıyla temsil edilmiştir. Örgütsel güven, dürüstlük, güvenilirlik, yetkinlik, karşılıklı kontrol, bağlılık, memnuniyet, özdeşleşme, çalışanlara karşı duyarlılık, açıklık ve incinebilirlik boyutlarıyla ifadelendirilmiştir. Araştırmada anket yöntemi kullanılmış olup, anketler otomotiv yan sanayi çalışanlarına uygulanmıştır. Araştırma bulgularına göre, memnuniyet ve özdeşleşme ile anlamlı iş; incinebilirlik ve güvenilirlik ile topluluk duygusu; açıklık ile işten ayrılma niyeti; güvenilirlik ile içsel iş tatmini; özdeşleşme ile işe dahiliyet; karşılıklı kontrol ile organizasyonel tabanlı benlik saygısı arasında pozitif yönlü, çalışanlara karşı duyarlılık ile işten ayrılma niyeti arasında negatif yönlü ilişkinin olduğu anlaşılmaktadır

Anahtar Kelimeler:

İşyeri Maneviyatı, Örgütsel Güven, Çalışanların İhtiyaçları

A STUDY ON THE RELATIONSHIP BETWEEN WORKPLACE SPIRITUALITY AND ORGANIZATIONAL TRUST

The aim of this study is to research the relationship between workplace spirituality and organizational trust. The other purpose of this study is to provide data to researchers and practitioners working in this field. Workplace spirituality has been represented with meaningful work, sense of community, alignment with organizational values, organizational commitment, intention to quit, intrinsic work satisfaction, job involvement, and organizational based self-esteem aspects in this study. Organizational trust has been expressed with integrity, dependability/ reliability, competence, control mutuality, commitment, satisfaction, identification, concern for employees, openness/honesty and vulnerability aspects. Survey method was used in this study, and the surveys were administered to employees of the automotive supply industry. According to the research results, it has been found that there are positive relations between satisfaction, identification and meaningful work; vulnerability, dependability and sense of community; openness and intention to quit; dependability and intrinsic work satisfaction; identification and job involvement; control mutuality and organizational based self-esteem, and negative relations between concern for employees and intention to quit.

Keywords:

Workplace Spirituality, Organizational Trust, Staff Needs.,

PDF

___

Aldea-Capotescu, Roxana (2013), “Antecedents and Mediators of Employees’ Counterproductive Work Behavior and Intentions to Quit”, Procedia – Social and Behavioral Sciences, 84.
Altaş, Sabiha Sevinç ve Kuzu, Ali (2013), “Örgütsel Etik, Örgütsel Güven ve Bireysel İş Performansı Arasındaki İlişki: Okul Öncesi Öğretmenleri Üzerinde Bir Araştırma”, EJOIR – Electronic Journal of Occupational Improvement and Research, 2(1).
Anderson, Carl (1997), “Values-based Management”, Academy of Management Executive, 11(4).
Ashmos, Donde P. ve Duchon, Dennis (2000), “Spirituality at Work. A Conceptualization and Measure”, Journal of Management Inquiry, 9(2).
Blau, Gary J. (1986), “Job Involvement and Organizational Commitment as Interactive Predictors of Tardiness and Absenteeism”, Journal of Management, 12(4).
Brown, Reva Berman (2003), “Organizational Spirituality: Sceptic’s Version”, Organization, 10(2).
Brownell, Eileen O. (2000), “How to Create Organizational Trust”, Manage, 52(2).
Claude, Jean ve Zamor, Garcia (2003), “Workplace Spirituality and Organizational Performance”, Public Administration Review, 63(3).
Collins, Jim C. ve Porras, Jerry I. (1994), Built to Last: Successful Habits of Visionary Companies, Harper Business, New York, NY.
Cox, Tom ve Leiter, Michael P. (1992), “The Health of Healthcare Organizations”, Work & Stress, 6.
Çetinkaya, Bengü, Altundağ, Sebahat ve Azak, Arife (2007), “Spiritüel Bakım ve Hemşirelik”, ADÜ Tıp Fakültesi Dergisi, 8(1).
Dehler, Gordon E. ve Welsh, M. Ann (2003), “The Experience of Work: Spirituality and the New Workplace”, In: Giacalone, R. A. and Jurkiewicz, C. L., eds. Handbook of Workplace Spirituality and Organizational Performance, Armonk, New York, M. E. Sharpe.
Demircan, Nigar (2003), Örgütsel Güvenin Bir Ara Değişken Olarak Örgütsel Bağlılık Üzerindeki Etkisi: Eğitim Sektöründe Bir Uygulama, GYTE Yayınlanmamış Doktora Tezi.
Dinç, Sedef (2007), Örgütsel Güven Yaratmada Örgüt Kültürünün Rolü, Yüksek Lisans Tezi, Tez Danışmanı: Doç. Dr. M. Deniz Börü, Marmara Üniversitesi, İstanbul.
Erdem, Ferda (2003), Sosyal Bilimlerde Güven, Vadi yayınları, Ankara.
Fox, Matthew (1994), The Reinvention of Work: A New Vision of Livelihood for Our Time, Harper SanFrancisco, San Francisco, CA.
Freiberg, Kevin ve Freiberg, Jackie (1996), Nuts Southwest Airlines’ Crazy Recipe for Business and Personal Success, Bard Books, Austin, TX.
Freshman, Brenda (1999), “An Exploratory Analysis of Definitions And Applications of Spirituality in The Workplace”, Journal of Organizational Change Management, 12(4).
Güneşer, Ayşe Begüm (2002), Organizasyonda Güvenin Çalışanın İş Tatminindeki Rolü ve Önemi: Bankacılık Sektöründe Bir Uygulama, Yayınlanmamış Yüksek Lisans Tezi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü, Marmara.
Harlos, Karen P. (2000), “Toward a Spiritual Pedagogy: Meaning, Practice and Applications in Management Education”, Journal of Education, 24.
Harman, Willis W. (1992), “21st-Century Business: a Background for Dialogue”, In Renesch, J. (Ed.), New Traditions in Business: Spirit and Leadership in the 21st Century (11-24), Berrett-Koehler, San Francisco, CA.
Hawley, Jack (1993), Reawakening The Spirit in Work: The Power of Dharmic Management, Berrett-Koehler Publishers, San Francisco, CA.
Herzberg, Frederick, Mausner, Bernard ve Snyderman, Barbara Bloch (1959), The Motivation to Work, Wiley, New York, NY.
Howard, Sue (2002), “A Spiritual Perspective On Learning in The Workplace”, Journal of Managerial Psychology, 17(3).
Huff, Lenard ve Kelley, Lane (2003), “Levels of Organizational Trust in Individualist Versus Collectivist Societies: A Seven-Nation Study”, Organization Science, 14(1).
Jaques, Elliott (1998), A General Theory of Bureaucracy, Ashgate, Brookfield, VT.
Jones, Gareth R. (1986), “Socialization Tactics, Self-Efficacy, and Newcomers’ Adjustments to Organizations”, Academy of Management Journal, 29(2).
Jones, Gareth R. ve George, Jennifer M. (1998), “The Experience and Evolution Of Trust: Implications For Cooperation And Teamwork”, Academy of Management Review, 23(3).
Kalemci-Tüzün, İpek (2007), “Güven, Örgütsel Güven ve Örgütsel Güven Modelleri”, Karamanoğlu Mehmetbey İ.İ.B.F Dergisi, 13.
Kanungo, Rabindra N. (1982), Work Alienation: An Integrative Approach, Praeger, New York.
Kiefer, Charles F. (1992), “Leadership in Metanoic Organizations”, In Renesch, J. (Ed.), New Traditions in Business: Spirit and Leadership in the 21st Century (175- 192), Berrett-Koehler, San Francisco, CA.
King, Sandra ve Nicol, Dave M. (1999), “Organizational enhancement through recognition of individual spirituality: Reflections of Jaques and Jung”, Journal of Organizational Change Management, 12(3).
Köseoğlu, Mehmet Ali ve Karayormuk, Kemal (2009), “Örgüt Sağlığı Nedir: Yöneticiler Arasında Görüş Farklılığı Var Mıdır?”, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 23(2).
Kraimer, Maria L. (1997), “Organizational Goals and Values: a Socialization Model”, Human Resource Management Review, 7(4).
Luhmann, Niklas (1979), Trust and Power, John Wiley and Sons, New York.
Malpurs, Aubrey (1996), “Values Driven Leadership”, Grand Rapids: Baker Books.
Mayer, Roger C., Davis, James H. ve Schoorman, F. David (1995), “An Integrative Model of Organizational Trust”, Academy of Management Review, 20(3).
McAllister, Daniel (1995), “Affect and Cognition Based Trust As Foundations For Interpersonal Cooperation In Organization”, Academy Of Management Journal, 38(1).
Meyer, John P. ve Allen, Natalie J. (1997), Commitment in the Workplace: Theory, Research and Application, Thousand Oaks, CA: Sage.
Milliman, John, Ferguson, Jeffery, Trickett, David ve Condemi, Bruce (1999), “Spirit and Community at Southwest Airlines: an Investigation of a Spiritual Values- Based Model”, Journal of Organizational Change Management, 12(3).
Milliman, John, Czaplewski, Andrew J. ve Ferguson, Jeffery (2003), “Workplace Spirituality and Employee Work Attitudes. An Exploratory Empirical Assessment”, Journal of Organizational Change Management, 16(4).
Mishra, Aneil K. (1996), “Organizational Responses to Crisis: The Centrality of Trust,” Trust in Organizations: Frontiers of Theory and Research (Kramer & Tyler eds.), Thousand Oaks CA: Sage.
Mitroff, Ian I. ve Denton, Elizabeth A. (1999), “A Study of Spirituality in The Workplace”, Sloan Management Review, 40(4).
Moore, Tom Winter ve Casper, Wendy J. (2006), “An Examination of Proxy Measures of Workplace Spirituality: A Profile Model of Multidimensional Constructs”, Journal of Leadership and Organizational Studies, 12(4).
Mowday, Richard T. ve Steers, Richard M. (1979), “The Measurement of Organizational Commitment”, Journal of Vocational Behavior, 14(2).
Nam, Dilek (2008), Güven ve Örgütsel Adaletin Beklenti Ötesi Özyeterlilik Davranışına Etkisi (Arma Filtre San. Tic. A. Ş. Örneği), Yüksek Lisans Tezi, Tez Danışmanı: Prof. Dr. Adem Uğur, Sakarya Üniversitesi Sosyal Bilimler Enstitüsü, Sakarya.
Nasina, Mat Desa ve Doris, Koh Pin Pin (2011), “The Workplace Spirituality and Affective Commitment Among Auditors in Big Four Public Accounting Firms: Does It Matter?”, Journal of Global Management, 2(1).
Neal, Judi A. ve Bennett, Joel (2000), “Examining Multi-Level or Holistic Spiritual Phenomena in The Work Place”, Management, Spirituality & Religion Newsletter, Academy of Management, 1.
Neal, Judi ve Biberman, Jerry (2003), “Introduction: The Leading Edge in Research on Spirituality and Organizations”, Journal of Organizational Change Management, 16(4).
Nyhan, Ronald C. ve Marlowe, Herbert A., Jr. (1997), “Development and Psychometric Properties of The Organizational Trust Inventory”, Evaluation Review, 21(5).
Omarov, Azad (2009), Örgütsel Güven ve İş Doyumu: Özel Bir Sektörde Uygulama, Yüksek Lisans Tezi, Tez Danışmanı: Doç. Dr. Pınar Süral Özer, Dokuz Eylül Üniversitesi, Sosyal Bilimler Enstitüsü, İzmir.
Örgev, Mehmet ve Günalan, Mustafa (2011), “İşyeri Maneviyatı Üzerine Eleştirel Bir Değerlendirme”, KSU İ.İ.B.F. Dergisi, 2.
Paine, Katie Delahaye (2003), “Guidelines of Measuring Trust in Organizations”, http://www.claytonschools.net/cms/lib/MO01000419/Centricity/Domain/2/ NSPRA2009/2003_MeasuringTrust.pdf (Erişim Tarihi: 11.12.2012).
Petchsawanga, Pawinee ve Duchon, Dennis (2009), “Measuring Workplace Spirituality in An Asian Context”, Human Resource Development International, 12(4).
Peters, Thomas J. ve Waterman, Robert H. (1982), In Search of Excellence: Lessons from America’s Best-run Companies, Harper & Row, New York, NY.
Pierce, Jon L., Gardner, Donald G., Cummings, Larry L. ve Dunham, Randall B. (1989), “Organization-Based Self-Esteem: Construct Definition, Measurement, and Validation”, Academy of Management Journal, 32(3).
Polat, Soner (2009), Eğitim Örgütleri için Sosyal Sermaye: Örgütsel Güven, Pegem Akademi, Ankara.
Rastgar, Abbas Ali, Zarei, Azim, Davoudi, Seyed Mehdi ve Fartash, Kiarash (2012), “The Link Between Workplace Spirituality, Organizational Citizenship Behavior and Job Performance in Iran”, Arth Prabhand: A Journal of Economics and Management, 1(6).
Riordan, Christine M., Gatewood, Robert D. ve Bill, Jodi Barnes (1997), “Corporate Image: Employee Reactions and Implications for Managing Corporate Social Performance”, Journal of Business Ethics, 16(4).
Schmidt-Wilk, Jane, Heaton, Dennis P. ve Steingard, David S. (2000), “Higher Education For Higher Consciousness: Maharishi University of Management As a Model For Spirituality in Management Education”, Journal of Management Education, 24(10).
Seyyar, Ali (2009), “Çalışma Hayatında ve İşyerinde Maneviyat”, Kamuda Sosyal Politika, 11(4).
Sheng, Chieh-Wen ve Chen, Ming-Chia (2012), “Chinese Viewpoints of Workplace Spirituality”, International Journal of Business and Social Science, 3(15).
Shockley-Zalabak, Pamela, Ellis, Kathleen ve Winograd, Gaynelle (2000), “Organizational Trust: What It Means, Why It Matters”, Organization Development Journal, 18(4).
Şimşek, Savaş ve Taşçı, Alptekin (2004), “Örgütlerde «Güven» Konsepti ve Emniyet Örgütü’nde Güven Modellerinin Değerlendirilmesi”, Polis Dergisi, 34.
Tan, Hwee Hoon ve Tan, Christy S. F. (2000), “Towards the Differentiation of Trust in Supervisor and Trust in Organization”, Genetic, Social and General Psychology Monographs, 126(2).
Taylor, Raylmond G. (1989), “The Role of Trust in Labor-Management Relations”, Organization Development Journal, 7.
Tokgöz, Emrah (2012), Örgütsel Güven, Örgütsel Özdeşleşme ve Örgütsel Vatandaşlık Davranışı Arasındaki İlişki, Yüksek Lisans Tezi, Tez Danışmanı: Prof. Dr. Oya Aytemiz Seymen, Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü, Balıkesir.
Trott, David Crooker (1996), “Spiritual Well-being of Workers: An Exploratory Study of Spirituality in the Workplace”, Dissertation, Graduate School of the University of Texas, Austin, TX.
Ünsal, Pınar (2004), “Örgütsel Ortamlarda Güven Algısı”, Türk Psikoloji Yazıları, 7.
Zaheer, Akbar, McEvily, Bill ve Perrone, Vincenzo (1998), “Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance”, Organization Science, 9(2).