Şule ARDIÇ YETİŞ, İbrahim YILMAZ

THE MEASUREMENT OF THE PERCEIVED SERVICE QUALITY IN THE LOCAL TOURS CRITICAL INCIDENTS TECHNIQUE (CIT)

BÖLGESEL TURLARDA ALGILANAN HİZMET KALİTESİNİN KRİTİK OLAYLAR TEKNİĞİ İLE ÖLÇÜLMESİ

Uluslararası Avrasya Sosyal Bilimler Dergisi

2019-Cilt: 10 - Sayı: 35

226-251

4528

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