ENFORMASYON TEKNOLOJİLERİ PROJELERİNDE KRİTİK BAŞARI FAKTÖRLERİ - YAZIN TARAMASI

Çalışmada IT projelerinde başarıyı sağlayacak kritik faktörlerin belirlenmesine yönelik bir yazın taraması sunulmaktadır. Tarama bilimsel dergileri, konferans bildirilerini ve doktora tezlerini kapsamaktadır. Yazın taraması sonucunda tüm IT projelerinde geçerli 20 kritik başarı faktörü saptanmış; örgütsel, kullanıcı odaklı, proje odaklı ve teknolojik olmak üzere 4 grupta sınıflandırılmıştır. Bu çalışmanın bulgularına göre “üst yönetimin projeye desteği ve aktif katılımı”, “proje ekibinin yetkinliği”, “etkin proje yönetimi”, “net hedeflerin konulması, görevlerin belirlenmesi”, “proje içi ve dışı etkin iletişim”, “değişim yönetimi”, “uygun teknoloji kullanımı, sistem altyapısı”, “kullanıcının sürece aktif katkısı”, “proje hamisi”, “kullanıcı eğitimi” kritik başarı faktörleri en sık atıf alan faktörler olarak belirlenmiştir.

Anahtar Kelimeler:

IT Projesi, Kritik Başarı Faktörleri, Yazın Taraması

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