Ziyaretçi Yönetimi Bağlamında Ilgaz Dağı Milli Parkı'nda Rekreasyon Deneyim Kalitesinin Saptanması

Milli parklarda, doğal ve kültürel kaynak değerlerinin korunması ve aynı zamanda ziyaretçi memnuniyetinin sağlanması, doğru planlama yaklaşımları ve ziyaretçi yönetim stratejileri geliştirilebilmesi için rekreasyonel taşıma kapasitesi analizlerinden faydalanılmaktadır. Sosyal taşıma kapasitesi; rekreasyon deneyim kalitesinde düşüşlere sebep olmaksızın gerçekleştirilen rekreasyonel kullanım miktarının üst düzeyini ifade etmektedir. Bu çalışmada, kış sporlarına yönelik sunduğu fırsatlarla yoğun olarak talep gören Ilgaz Dağı Milli Parkında ziyaretçilerin rekreasyon deneyim kalitesi değerinin saptanması amaçlanmıştır. Çalışmada fiziksel, sosyal, doğal ve yönetimsel faktörleri tanımlayan 19 gösterge belirlenmiştir. Şubat, 2014te 120 ziyaretçi ile yüz yüze anket çalışmaları gerçekleştirilmiştir. Her bir göstergenin rekreasyon deneyim kalitesi üzerindeki önemi ve memnuniyet düzeyleri analiz edilmiştir. Tek yönlü varyans analizi ANOVA ve iki aşamalı kümeleme analizleri ile ziyaret günleri ile rekreasyon deneyim kalitesi arasında anlamlı farklılıklar saptanmıştır. Çalışma sonuçlarına göre, ziyaretçilerin rekreasyon deneyim kalitesi değeri % 65'dir.Rekreasyon deneyim kalitesini doğal faktörler artırırken özellikle hafta sonlarında oluşan kalabalık azaltmaktadır. Hafta sonları sosyal kapasitenin üzerinde kullanımlardan dolayı hizmet tesislerinde ve pistlerde kalabalık artmakta, lift önünde oluşan kuyruklar uzamakta, üstyapı ve sıhhi tesisler ile otopark alanı yetersiz kalmaktadır. Ziyaretçi yönetim stratejileri açısından anahtar nitelikteki pist sayısı, lift kuyruğunda bekleme süresi ve günlük çıkış ücretleri göstergelerinin kalite standartları belirlenerek sosyal kapasite bağlamında ziyaretçi sayısının optimize edilmesine yönelik öneriler geliştirilmiştir.

Determination of Recreation Experience Quality in Ilgaz Mountain National Park in the Context of Visitor Management

The conservation of natural and cultural resources and at the same time providing the visitor satisfaction at national parks, recreational carrying capacity analysis is utilized for developing suitable planning approaches and visitor management strategies. Social carrying capacity implies the highest amount of recreational use without a decline in quality of recreation experience. The study was aimed to determine the quality of the recreation experience value of visitors at the National Park, which has been intensely demanded due to the winter sports opportunities. In this study, 19 indicators, which describe physical, social, natural and administrative factors, were identified. Face to face surveys were conducted with 120 participants in February 2014. The importance of each indicator on quality of the recreation experience and satisfaction levels of each indicator was analyzed. Significant differences between visiting days and recreation experience quality were detected by one sided variation analysis-ANOVA and two-stage grouping. According to the results, the quality of the visitors recreation experience value is 65% and natural factors increases the quality of recreation whereas crowding factor, especially at weekends, reduces the quality of recreation. Due to the use more than the social capacity at the weekends, the crowd increases in service facilities and in the ski tracks, the queues before the lifts prolongs; superstructure, sanitary facilities and the parking lot fail to satisfy. In terms of social capacity, the quality of the standards for the indicators number of ski tracks, waiting time of lift queues, daily ticket costs, which are the key characteristics in the sense of visitor management, were determined and strategies for optimizing the number of visitors were developed.

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