SHEDDING CROCODILE TEARS: HOW TO DEAL WITH PASSIVE-AGGRESSIVE EMPLOYEES AT WORKPLACES?

The term, passive-aggressive mainly covers the hidden hostility of passive-aggressive behaviors that lead to counter-productive reactions at workplaces. Whether malicious or unintentional, passive aggressive behaviors damage relationships, interrupt workflow, cause unrest and spread of negative feelings in the organization. Moreover, a passive aggressive employee’s behaviors affect the big picture of an organization’s productivity on the whole negatively and it’s also very hard and depressing to work with coworkers or bosses who often act passive-aggressively. Employees usually reflect passive-aggressive patterns and signs because it’s such a tactic for conflict-avoidance face to face and it’s more comfortable way of expressing covert feelings of anger to their supervisors or coworkers. For instance, stalling, sarcasm, postponing, the silent treatment, withholding information, and procrastination are common and certain signs of behaviors that passive-aggressive employees show at workplaces. In sum, in this conceptual paper, passive-aggressive behaviors will be identified in detail and the ways to handle with passive-aggressive employees at workplaces will be outlined. Then, in conclusion section, recommendations will be made in order to reduce negative effects of passive-aggressive employees at workplaces.

TİMSAH GÖZYAŞLARI DÖKME:İŞYERLERİNDE PASİF-AGRESİF ÇALIŞANLARLA NASIL BAŞ EDİLİR?

Pasif-Agresif kavramı esas olarak işyerlerinde verimliliği düşüren eylemlere yol açan gizli düşmanlığı içeren pasif-agresif davranışları kapsamaktadır. Sinsice veya kasıtlı olmasa da, pasif-agresif davranışlar ilişkilere zarar vermekte, iş akışını bozmakta, huzursuzluğa yol açarak örgütte olumsuz duyguların yayılmasına neden olmaktadır. Bunlara ek olarak, pasif-agresif bir çalışanın davranışları bütünsel olarak bir örgütün verimliliğini olumsuz yönde etkilemekte ve ayrıca pasif-agresif bir çalışanla veya yöneticiyle çalışmak oldukça zor ve moral bozucudur. Çalışanlar yüz yüze çatışmaktan kaçınmak için bir taktik olarak da pasif-agresif davranışlar göstermektedirler çünkü üstlerine veya iş arkadaşlarına olan öfkelerini gizli olarak ifade etmek daha konforlu bir yöntemdir. Örneğin, alaylı sözler söyleme, oyalama, işleri erteleme, sessiz kalma, bilgi saklama, işleri ağırdan alma işyerlerindeki yaygın ve belirgin olarak görülen pasif-agresif çalışan davranışlarıdır. Kısaca, bu çalışmada, pasif-agresif davranışlar detaylı olarak irdelenecek ve işyerlerinde pasif-agresif çalışanlarla başa çıkmanın yöntemleri ele alınacaktır. Daha sonra, sonuç bölümünde, işyerlerinde pasif-agresif çalışanların olumsuz etkilerinin azaltılması için önerilerde bulunulacaktır.

Kaynakça

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