Tedarik Zinciri Yönetiminde Bulanık AHP Yöntemi Kullanılarak Tedarikçilerin Performansının Ölçülmesi: Otomotiv Yan Sanayiinde Bir Uygulama

Günümüzde işletmelerin bulundukları sektörde yüksek performans göstermeleri sadece kendi performanslarına bağlı değildir. İşletmelere ait tedarik zincirinin diğer üyelerinin performansı da işletmelerin başarısını direkt olarak etkilemektedir. Bu nedenle, başarılı olabilmek ve başarılarını sürdürmekiçin, işletmeler tedarik zincirlerine gereken önemi vermeli ve tedarik zincirlerini etkin bir şekilde yönetmelidirler. Tedarikçiler de tedarik zincirinin önemli bir halkasını oluşturmaktadırlar. Tedarikçiler hizmet ettikleri işletmenin amaçları doğrultusunda işletmeyle uyumlu çalışmak zorundadırlar. İşletmenin yüksek performans gösterebilmesi için tedarikçilerin performansının da yüksek olması gerekir. Tedarikçi performansını etkileyen bir çok faktör vardır. Bundan dolayı tedarikçi performansının değerlendirilmesi çok sayıda değerlendirme kriteri gerektiren bir çok kriterli karar verme problemidir. Bu makalede Kocaeli’de otomotiv yan sanayiinde faaliyet gösteren bir firmada tedarikçilerin performansının değerlendirilmesi problemi incelenmiştir. Bu işletmenin üç tedarikçisinin performansı Bulanık AHP yöntemi kullanılarak değerlendirilmiştir

Tedarik Zinciri Yönetiminde Bulanık AHP Yöntemi Kullanılarak Tedarikçilerin Performansının Ölçülmesi: Otomotiv Yan Sanayiinde Bir Uygulama

Keywords:

-,

___

  • Abdul-Mumin, A.G., (2005), “Instrumental and Interpersonal Determinants of Relationship Satisfaction and Commitment in Industrial Markets”, Journal of Business Research, 58 (2005) 619– 628.
  • Akman, G. ve Koyuncu, Ü. (2006), “Tedarikçi İlişkileri Yönetiminde Müşteri Memnuniyetinin Ölçülmesi”, YA/EM'2004 - Yöneylem Araştırması/Endüstri Mühendisliği – 26. Ulusal Kongresi Bildiriler Kitabı, 3-5 Temmuz 2006, KocAELİ, s. 265-268.
  • Akman, G. ve Yayla, Y. (2005), “Supplier Involvement in Product Development Teams and Their Selection by Using AHP”, 3rd International Logistics&Supply Chain Congress, 23-24 Kasım 2005, İstanbul, s. 57-64.
  • Barbarosoglu, G. ve Yazgac, T., (1997), “An Application of The Analytic Hierarchy Process to The Supplier Selection Problem” Production and Inventory Management Journal, 38 (1), 14–21.
  • Bıyık, G., Kongar, E. ve Gülsün, B. (2005), “ A Supplier Selection Methodology for An Effective Supply Chain”, 3rd International Logistics&Supply Chain Congress, 23-24 Kasım 2005, İstanbul, s.86-91.
  • Büyüközkan, G., Kahraman, C. ve Ruan, D., (2004), “A Fuzzy Multi-Criteria Decision Approach for Software Development Strategy Selection”, International Journal of General Systems, 33 (2-3), pp. 259-280.
  • Chan, F.T.S. ve Kumar, N.,(1996), ” Global Supplier Development Considering Risk Factors Using Fuzzy Extended AHP-Based Approach”, Omega, Article in Press, www.sciencedirect.com
  • Chang, D. Y., (1996), “Applications of The Extent Analysis Method of Fuzzy AHP”, Europen Journal of Operational Research, 95, pp. 649-655.
  • Chen, K.L., Chen, K.S. ve Li, R.K. , (2005), “Suppliers Capability and Price Analysis Chart”, Int. J. Production Economics, 98 , 315–327.
  • Cheng, C. H., Yang, K. L. ve Hwang, C. L., (1999), “Evaluating Attack Helicopters by AHP Based on Linguistic Variable Weight”, European Journal of Operational Research, 116 (2), 423 -435.
  • Cheng, J. Z., Chen, P. T. ve Yu, H. C. D., (2004), “ Establishing A MAN Access Strategy for Future Broadband Service: a Fuzzy MCDM Analysis of SONET/SDH and Gigabit Ethernet”, Science Direct.
  • Chou, T. Y. ve Liang, G. S., (2001), “ Application of A Fuzzy Multicriteria Decision Making Model for Shipping Company Performance Evaluation”, Maritime Policy and Management, 28 (4), 375-392.
  • Chuang, M. ve Shaw, W. (2000), “Distinguishing The Critical Success Factors Between E-Commerce, Enterprise Resource Planning and Supply Chain Management” Proceeding of International Engineering Management Conference, August 2000, New Mexico, pp.146-151.
  • Cvetkovic, D., Manic, M., Prascevic, M. ve Milutinovic, S., (1999), “ Acoustic Comfort Optimization of Industrial Hale Using Intelligent Technology”, Working and Living Environmental Protection, 1 (4), pp. 9-18
  • Davis M.M., Aquiliano N.J. ve Chase R.B., (1999), Fundamentals of Operations Management, Irwin McGraw-Hill Inc.
  • Demirel ,N.Ç., Serbest,G.N. ve Demirel, T. (2005), “ Supplier Selection in Food Sector Using A Fuzzy Model”, Procedings of 3rd International Logistics & Supply Chain Congress, 23-24 Kasım 2005, İstanbul, s.81-85
  • Ellram, L.M., (1995), “Total Cost of Ownership: An Analysis Approach for Purchasing”, International Journal of Physical Distribution and Logistics Managemen,t 25 (8), 4–23.
  • Fawcet, S.E., Stanley, L.L. ve Smith, S.R., (1997), “Developing A Logistics Capability to Improve The Performance of International Operations”, Journal of Business Logistic,s 18 (2), 101–127.
  • Ghodsypour, S.H. ve O’Brien,C. (1998), “A Decision Support System for Supplier Selection Using An Integrated Analytic Hierarchy Process and Linear Programming”, Int. J. Production Economics 56-57 (1998) 199-212
  • Gözlü, S.Özparlak, B. ve Bolat, B. (2005), “ Supplier Evaluation and Selection in Dairy Products Manufacturing”; Proceedings of 3rd International Logistics&Supply Chain Congress, 23-24 Kasım 2005, İstanbul, s.65-73
  • Gregory, R.E., (1986), “Source Selection: A Matrix Approach”, Journal of Purchasing and Materials Management (Summer),24–29.
  • Emerson, C.J. ve Grimm, C.M. (1999), “Buyer-Seller Customer Satisfaction: The Influence of The Environment and Customer Service”, Journal of Business & Industrial Marketing , VOL. 14 NO. 5/6 1999, pp. 403-415,
  • Hill, R.P. ve Nydick, R.J., (1992), “Using The Analytic Hierarchy Process to Structure The Supplier Selection Procedure”, International Journal of Purchasing and Materials Managemen t, 28 (2), 31–36.
  • Humpreys, P.K. Li, W.L. ve Chan, L.Y., (2004), “The Impact of Supplier Development on Buyer–Supplier Performance”, Omega 32 , 131 – 143
  • Kahraman, C., Ruan, D. ve Doğan, İ., (2003), “ Fuzzy Group Decision Making for Facility Location Selection”, Information Sciences, 157 , 135–153
  • Kahraman, C., Cebeci, U. ve Ruan, D.,(2004), “ Multi-Attribute Comparison of Catering Service Companies Using Fuzzy AHP: The Case of Turkey” International Journal of Production Economics, 87 , 171-184
  • Katsikeas, C.S. , Paparoidamis N.G., ve Katsikea, E. , (2004), “Supply Source Selection Criteria: The Impact of Supplier Performance on Distributor Performance”, Industrial Marketing Management, 33 755–764
  • Kuo, R. J., Chi, S. C. ve Kao, S. S., (2002), “ A Decision Support System for Selecting Convenience Store Location Through Integration of Fuzzy AHP and Artifıcial Neural Network”, Computers in Industıy, 47 (2), 199 -214.
  • Lamberson, L.R., Diederich, D. ve Wuori, J., (1976), “ Quantitative Vendor Evaluation”, Journal of Purchasing and Materials Management (Spring), 19–28.
  • Lee, H.L. ve Billington, C., (1992), “Managing Supply Chain Inventory: Pitfalls and Opportunities”, Sloan eManagement Review, Vol.33 No.3, pp.65-73.
  • Lee, M., Pham, H. ve Zhang, X., (1999), “ A Methodology for Priority Setting with Application to Software Development Process”, European Journal of Operational Research, 118, 375 -389.
  • Leung, L. C. ve Cao, D., (2000), “ On Consistency and Ranking of Alternatives in Fuzzy AHP”, European Journal of Operational Research, 124, 102 -113
  • Liu J, Ding FY, ve Lall V. (2000), “Using Data Envelopment Analysis to Compare Suppliers for Supplier Selection and Performance Improvement”, Supply Chain Management: An International Journal , 5(3):143–50.
  • Liu, F.-H. ve Hai, H.L. (2005), “The Voting Analytic Hierarchy Process Method for Selecting Supplier”, Int. J. Production Economics, 97, 308–317
  • Mandal, A. ve Deshmukh, S.G., (1994), “ Vendor Selection Using Interpretative Structural Modeling (ISM)”, International Journal of Operations and Production Management, 14(6), 52–59.
  • Modi ,S.B. ve Mabert, V.A. (2006), “Supplier Development: Improving Supplier Performance Through Knowledge Transfer”, Journal of Operations Management, Article in Press, www.sciencedirect.com
  • Mummalaneni, V., Dubas, K.M. ve Chao, C., (1996), “Chinese Purchasing Mangers_ Preferences and Trade-Offs in Supplier Selection and Performance Evaluation”, Industrial Marketing Management , 25 (2), 115–124.
  • Narasimhan, R., (1983), “ An Analytical Approach to Supplier Selection”, Journal of Purchasing and Materials Management, 19 (1), 27–32.
  • Narasimhan, R., Talluri, S., ve Mendez, D., (2001), “Supplier Evaluation and Rationalization via Data Envelopment Analysis: An Empirical Examination”, working paper, Michigan State University.
  • OBrien C., ve Ghodsypour S.H. , ( 1998), “A Decision Support System for Supplier Selection Using An Integrated Analytic Hierarchy Process and Linear Programming”, International Journal of Production Economics;56:199–212.
  • Öz, E. ve Baykoç, Ö.F. (2004), “Tedarikçi Seçimi Problemine Karar Teorisi Destekli Uzman Sistem Yaklaşımı”, Gazi Üniv. Müh. Mim. Fak. Der. Cilt 19, No 3, Özdemir, A.İ., (2004), “Tedarik Zinciri Yönetiminin Gelişimi, Süreçleri Ve Yararları”, Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Sayı: 23, Temmuz-Aralık , ss. 87-96.
  • Parahinski, C. ve Benton, W.C., (2004), “Supplier Evaluations: Communication Strategies to Improve Supplier Performance”, Journal of Operations Management, 22 , 39–62
  • Pan, A.C., (1989), “Allocation of Order Quantity Among Suppliers”, Journal of Purchasing and Materials Management, 36–39.
  • Park, S. Hartley, J.L ve Wilson, P., ( 2001), “Quality Management Practices and Their Relationship to Buyer’s Supplier Ratings: A Study in The Korean Automotive Industry”, Journal of Operational Management, 19, 695-712
  • Patton, W.W., (1996), “Use of Human Judgment Models in Industrial Buyers Vendor Selection Decisions”, Industrial Marketing Management 25, 135–149.
  • Petroni, A. ve Braglia, M., (2000), “ Vendor Selection Using Principal Component Analysis”, Journal of Supply Chain Management, (Spring), 63–69.
  • Rong, C., Takashi, K. ve Wang, J., (2003), “ Enterprise Waste Evaluation Using The Analytic Hierarchy Process and Fuzzy Set Theory”, Production Planning and Control, 14 (1), 90-103
  • Sa´nchez-Rodrı´guez, C., Hemsworth, D. ve Martı´nez-Lorente, A.R. (2005), “The Effect of Supplier Development Initiatives on Purchasing Performance: A Structural Model”, Supply Chain Management: An International Journal, 10/4 , 289–301
  • Sezen, B. (2004), “Veri Zarflama Analizi İle Tedarik Zinciri Ortaklarının Performans Değerlendirmesi”, YA/EM'2004 - Yöneylem Araştırması/Endüstri Mühendisliği - XXIV Ulusal Kongresi Bildiriler Kitabı, 15-18 Haziran 2004, Gaziantep – Adana
  • Shamsuzzaman, M., Ullah, A. M. M. S. ve Bohez, E. L. J., (2003), “ Applying Linguistic Criteria in FMS Selection: Fuzzy Set AHP Approach”, Integrated Manufacturing Systems, 14 (3), 247-254.
  • Sohn, K. Y., Yang, J.W. ve Kang, C.S., (2001), “ Assimilation of Public Opinions in Nuclear Decision Making Using Risk Perception”, Annals of Nuclear Energy, 28 , 553-563
  • Stam, A., Minghe, S. ve Haines, M., (1996), “ Artificial Neural Network Representations for Hierarchical Preference Structures”, Computers and Operations Research, 23 (12), pp1191 -1201.
  • Siying, W., Jinlong, Z., ve Zhicheng, L., (1997), “ A Supplier-Selecting System Using A Neural Network”, 1997 IEEE International Conference on Intelligent Processing Systems, IEEE, NewYork, NY, pp. 468–471.
  • Talluri, S. ve Narasimhan, R. (2004), “A Methodology for Strategic Sourcing”, European Journal of Operational Research,154 , 236–250 239
  • Timmerman, E., (1986), “ An Approach to Vendor Performance Evaluation”, Journal of Purchasing and Materials Management, (Winter), 2–8.
  • Tsaur, S. H., Cbang, T. Y. ve Yen, C. H., (2002), “ The Evaluation of Airline Service Quality by Fuzzy MCDM”, Tourism Management, 23, 107-115.
  • Tracey,M. ve Tan, C.L. (2001), “Empirical Analysis of Supplier Selection and Involvement, Customer Satisfaction and Firm Performance”, Supply Chain Management: An International Journal, Vol.6, No. 4S.174-188
  • Turner, I., (1988), “ An Independent System for The Evaluation of Contract Tenders”, Journal of Operational Research Society, 39 (6), 551–561.
  • Verma, R. ve Pullman, M.E., (1998), “ An Analysis of The Supplier Selection Process”, Omega, International Journal of Management Science , 26(6):739–50.
  • Yurdakul, M. ve Çoğun, C. (2001), “Analitik Hiyerarşi Prosesi Yöntemi Kullanarak İmalatçı Firmaların Performansının Ölçülmesi “, TMMOB , Makina Mühendisleri Odası, Makine Tasarım ve İmalat Teknolojileri Kongresi, MATIT, 2-3 kasım 2001, s. 179-185
  • Yüksel, H., (2004), “Tedarik Zincirleri için Performans Ölçüm Sistemlerinin Tasarımı”, YÖNETİM VE EKONOM Y l:2004 Cilt:11 Say :1 Celal Bayar Üniversitesi . .B.F. MAN SA,s:143-154
  • Wang G, Samuel H.H ve Dismukes JP., (2004), “Product-Driven Supply Chain Selection Using Integrated Multi-Criteria Decision-Making Methodology”. International Journal of Production Economics, 91:1–15.
  • Weber C. A ve Ellram L. M. (1993), “Supplier Selection Using Multi-Objective Programming: A Decision Support System Approach”. International Journal of Physical Distribution & Logistics Management, 23(2):4–14.
  • Weber, C.A. ve Desai, A., (1996), “Determination of Paths to Vendor Market Efficiency Using Parallel Coordinates Representation: A Negotiation Tool for Buyers”. European Journal of Operational Research 90, 142–155.
  • Weber, C.A. ve Current, J.R., (1993), “A Multiobjective Approach to Vendor Selection”. European Journal of Operational Research 68, 173–184.
  • Weber, C.A. ve Ellram, L.M., (1993). “Supplier Selection Using Multi Objective Programming: A Decision Support Systems Approach”. International Journal of Physical Distribution and Logistics Management 23 (2), 3–14.
  • Weck, M., Klocke, F., Schell, H., R ve Rüenauver, E., (1997), “Evaluating Alternative Production Cycles Using the Extended Fuzzy AHP Method”, European Journal of Operalional Research. 100 (2), 351 -366.