The Relationship Between Burnout Syndrome and Organizational Commitment Perception of Employees in Fast Moving Consumer Goods Industry

Purpose – The aim of this research is to identify the relationship between burnout syndrome and organizational commitment perception of employees. Design/methodology/approach – Within the framework of the existing literature, two Likert type scales were used to measure the conceptual structures. The measurement tools were distributed to 475 participants made up of sales employees employed by companies operating in the fast-moving consumer goods industry in Istanbul. In total, 445 valid questionnaires were gathered for statistical analysis. The research was conducted by IBM SPSS 22.0 and AMOS 23.0 software. In total, 10 hypotheses, including all the sub-dimensions, were investigated through statistical analysis. Findings – It has been concluded that there is a significant, linear, and negative relationship between two conceptual structures and their sub-dimensions. It has also been observed that there is a statistically significant, linear, moderate, and negative correlation between burnout syndrome and organizational commitment (r = -0.362, p = 0.00

PDF

___

Akdemir, Ö. A. (2019). The effect of teacher burnout on organizational commitment in Turkish context. Journal of Education and Training Studies, 7(4), 171-179.

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18.

Ardıç, K., & Polatcı, S. (2008). Tükenmişlik sendromu akademisyenler üzerinde bir uygulama (GOÜ Örneği). Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(2), 69-96.

Bagozzi, R. P., & Yi, Y. (2012). Specification, evaluation, and interpretation of structural equation models. Journal of the Academy of Marketing Science, 40(1), 8-34.

Beavers, A. S., Lounsbury, J. W., Richards, J. K., Huck, S. W., Skolits , G. J., & Esquivel, S. L. (2013). Practical considerations for using exploratory factor analysis in educational research. Practical Assessment, Research & Evaluation, 18(6), 1-13.

Beduk, A., Eryesil, K., & Esmen, O. (2015). The effect of organizational commitment and burnout on organizational cynicism: A field study in the healthcare industry. World Academy of Science, Engineering and Technology, International Journal of Economics and Management Engineering, 9(10), 3485-3489.

Bianchi, R., Schonfeld, I. S., & Laurent, E. (2019). Burnout: Moving beyond the status quo. International Journal of Stress Management, 26(1), 36-45.

Caner, A., & Aydıntan, B. (2019). Duygusal tükenmişliğin, duygusal bağlılık üzerine etkisi. İşletme Araştırmaları Dergisi, 11(3), 1656-1662.

Chen, C.-F., & Yu, T. (2014). Effects of positive vs negative forces on the burnout- commitment-turnover relationship. Journal of Service Management, 25(3), 388-410.

Demir, N. (2009). Tükenmişlik sendromunun örgütsel bağlılık ve iş tatmini üzerindeki etkisi. Öneri, 8(32), 193- 202.

Dinc, M. S., Kuzey, C., Gungormus, A. H., & Atalay, B. (2020). Burnout among accountants: The role of organisational commitment components. European Journal of International Management, 14(3), 443-460.

Enginyurt, O., Cankaya, S., Aksay, K., Tunc, T., Koc, B., Bas, O., & Ozer, E. (2016). Relationship between organisational commitment and burnout syndrome: A canonical correlation approach. Australian Health Review, 181-187.

Etzioni, A. (1961). A comparative analysis of complex organizations. New York: Free Press.

Gemlik, N., Ayanoglu Sisman, F., & Unsal, S. (2010). The relationship between burnout and organizational commitment among health sector staff in Turkey. Journal of Global Strategic Management, 4(2), 137-149.

Görür, D., & Günaydın, S. C. (2019). Tükenmişlik düzeyinin örgütsel bağlılık üzerindeki etkisi: Bir alüminyum fabrikası örnek olay çalışması. Sağlık ve Yaşam Bilimleri Dergisi, 1(1), 6-12.

Herscovitch, L., & Meyer, J. P. (2002). Commitment to organizational change: Extension of a three-component model. Journal of Applied Psychology, 87(3), 474-487.

Kanter, R. M. (1968). Commitment and social organization: A study of commitment mechanisms in utopian communities. American Sociology Review, 33(4), 498-517.

Kerse, G., Koçak, D., & Özdemir, Ş. (2018). Does the perception of job insecurity bring emotional exhaustion? The relationship between job insecurity, affective commitment and emotional exhaustion. Business and Economics Research Journal, 9(3), 651-663.

Kim, M., & Beehr, T. A. (2018). Empowering leadership: Leading people to be present through affective organizational commitment? The International Journal of Human Resource Management, 1-28.

Lee, H. J. (2017). How emotional intelligence relates to job satisfaction and burnout in public service jobs. International Review of Administrative Sciences, 84(4), 729-745.

Leiter, M. P., & Maslach, C. (1988). The impact of interpersonal environment on burnout and organizational commitment. Journal Of Organizational Behavior, 9, 297-308.

Liu, W., Zhou, Z. E., & Che, X. X. (2019). Effect of workplace incivility on OCB through burnout: The moderating role of affective commitment. Journal of Business and Psychology, 34, 657-669.

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behaviour, 2, 99-113.

Mercurio, Z. A. (2015). Affective commitment as a core essence of organizational commitment: An integrative literature review. Human Resource Development Review, 14(4), 389–414.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management review, 1(1), 61-89.

Meyer, J. P., & Parfyonova, N. M. (2010). Normative commitment in the workplace: A theoretical analysis and re-conceptualization. Human Resource Management Review, 20, 283-294.

Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224-247.

Nagar, K. (2012). Organizational commitment and job satisfaction among teachers during times of burnout. VIKALPA, 37(2), 43-60.

O'Reilly III, C., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification and internalization on prosocial behavior. Journal of Applied Psychology, 71(3), 492-499.

Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of Consumer Research, 21(2), 381- 391.

Polatçı, S., Ardıç, K., & Türkan, G. (2014). Bağlılık boyutlarının tükenmişlik boyutları üzerindeki etkisinin incelenmesi. Yönetim ve Ekonomi, 21(2), 281-292.

Umukoro, J. E., & Egwakhe, A. J. (2019). Job-characteristics dimensions and employee continuance commitment. Global Journal of Management And Business Research, 19(10), 54-65.

Vibhuti, Tyagi, A. K., & Pandey, V. (2014). A case study on consumer buying behavior towards selected FMCG products. International Journal of scientific research and management, 2(8), 1168-1182.

World Health Organization. (2020, 07 19). Burn-out an "occupational phenomenon": International Classification of Diseases. Retrieved from World Health Organization (WHO): https://www.who.int/mental_health/evidence/burn-out/en/

Wright, T., & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal of Applied Psychology, 83(3), 486–493.

Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: Literature review. Journal of Management Development, 35(2), 190-216.

Yaşar, O., & Özdemir, A. (2016). The relationship of organizational cynicism, burnout and organizational commitment: A study on middle school teachers. Eurasian Academy of Sciences Eurasian Business & Economics Journal, 6(5), 50-61.

Yaşlıoğlu, M. M. (2017). Sosyal bilimlerde faktör analizi ve geçerlilik: keşfedici ve doğrulayıcı faktör analizlerinin kullanılması. Istanbul University Journal of the School of Business, 46(Special Issue), 74-85.

Yener, D., Oskaybaş, K., & Dursun, T. (2014). The effects of burnout on organizational commitment in logistics sector. Journal of Business Research-Türk, 6(2), 15-25.