Mesleki Bağlılık: Turist Rehberleri Üzerine Bir İnceleme

Turist rehberliği turizm sistemi içinde önemli bir yer tutmaktadır. Türkiye koşulları düşünüldüğü zaman 2012 yılında resmileşen meslek kanunundan dolayı yasal ve zorunlu bir unsuru haline gelmiş ve resmi olarak meslek olarak tanınmıştır. Ayrıca konumları gereği turistlerle yüz yüze bir etkileşim sağladığı için memnuniyet yaratmada ve turizm potansiyelini gerçekleştirmede turist rehberlerinin rolleri dikkate değer konumdadır. Turist rehberliğinin akademik anlamda turizm ile ilgili diğer çalışmalara oranla özellikle arz taraflı daha az incelenen bir konu olduğunu söylemek yanlış olmaz. Bu anlamda bu araştırma turist rehberlerinin mesleki bağlılıklarına odaklanmıştır ve iki değişken açısından mesleki bağlılıkları incelenmiştir. Araştırma sonuçlarına göre ikinci işte çalışma durumuna ve turist rehberliği eğitim durumuna göre mesleki bağlılık alt boyutlarında istatistiksel olarak anlamlı farklar bulunmuştur. Ayrıca, turist rehberliği mesleğinin özel durumu göz önüne alınarak ileride yapılacak çalışmalar için çeşitli önerilerde bulunulmuştur.

Vocational Commitment: A Study into Tourist Guides

Tourist guiding has held its vital position in any tourism system and with specific reference to Turkey, owing to the vocational law enacted in 2012, it has become a legal and obligatory element and finally recognized as a profession. Further, the nature of tour guiding entails a face to face interaction with tourists, which is why the roles of tourist guides are noteworthy in creating customer satisfaction and realization of tourism potential. It will not be wrong to hold that tour guiding does not have the righteous place in academic studies from their point, i.e. supplier side. In this context, this paper sets out to examine the vocational commitment of tourist guides in terms of two variables. The results of the study suggest that there are statistically significant differences between the sub-dimensions of vocational commitment and second employment as well as tour guiding education level. Besides, considering the specific nature of tourist guiding, suggestions have been put forward for potential future studies.

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