Algılanan Örgütsel Desteğin Duygusal Bağlılıkla İlişkisinde İş Tatmininin Aracılık Rolü: Kamu Sektöründe Bir Araştırma

Çalışanların örgütsel destek algıları, örgütlerinin onların katkılarına verdiği değer, onların iyiliği ve refahını ne ölçüde düşündüğüyle ilgili genel inançları olup, örgütsel bağlılığın boyutlarından birisi olan duygusal bağlılıkla da güçlü bir ilişki içindedir. Özellikle bu ilişkide çalışanların iş tatmininin rolü, literatürde oldukça az yer bulmaktadır. Bazı araştırmacılar, iş tatminin bu ilişkide aracı bir rolü olabileceğini düşünmüşlerdir. Buna bağlı olarak bu araştırmada da, büyük ölçekli bir kamu kurumunda çalışanların örgütsel destek algılarının duygusal bağlılıklarıyla ilişkisinde iş tatminin aracılık rolünü incelenmiştir. 844 çalışandan elde edilen verilerle mevcut çalışmanın değişkenleri arasındaki ilişkiler, yapısal eşitlik modeli ile ölçülmüştür. Elde edilen sonuçlara göre algılanan örgütsel destek çalışanların hem duygusal bağlılığını, hem de iş tatminini anlamlı ve pozitif yönde etkilemektedir. İş tatmini de duygusal bağlılığı anlamlı ve pozitif yönlü olarak etkilemektedir. Aynı zamanda iş tatmininin, algılanan örgütsel destek ile duygusal bağlılık ilişkisinde kısmi aracılık rolünün olduğu da tespit edilmiştir.

The Mediating Role of Job Satisfaction on the Relationship Between Perceived Organizational Support and Affective Commitment: A Research in the Public Sector

Employee's perception of organizational support is related to general beliefs concerning the extend to which organization values their contribution or cares about their well-being. Perceived organizational support is strongly associated with affective commitment which is one of the dimensions of organizational commitment. In particular, the role of job satisfaction of employees in this relationship are found quite a few in the literature. Some researchers thought it would be a mediating role on the relationship between perceived organizational support and affective commitment. Consequently, the mediating role of job satisfaction on the relationship between perceived organizational support and affective commitment were examined in a largescale public institution. The relationships between the variables were measured using structural equation modeling (SEM) with the data which is obtained from 844 employees. According to the findings of SEM, perceived organizational support have a significant and positive impact on employee's affective commitment and job satisfaction. Job satisfaction have a significant and positive impact on affective commitment. It was also determined that perceived organizational support have impact on affective commitment through the partially mediating role of job satisfaction.

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