Örgütsel Dedikodu Kavramına Genel Bir Bakış: Bibliyometrik Analizi İle Kavramsal Çerçeveden Gelecek Araştırma Yönelimlerine

Amaç – Bu çalışmanın amacı örgütsel dedikodu kavramının örgütsel davranış yazını başta olmak üzere sosyal antropoloji, sosyal psikoloji, sosyoloji gibi yönetim yazını ile ilişkilendirilen çalışmaların bibliyometrik analiz yöntemi ile değerlendirilerek, Türk yazınında örgütsel dedikodu olgusuna yönelik yapılacak olan çalışmalara yön göstermektir. Yöntem – Web of Science Core Collection veri tabanında yer alan dedikodu ve örgütsel dedikodu kavramlarına yönelik 1990-2020 yılları arasında yayınlanan 681 makale bibliyometrik analiz yöntemiyle atıf analizi, bibliyografik eşleştirme, ortak atıf analizi, ortak-varlık analizi, ortak yazar ve bibliyometrik haritalama analizleri aracılığıyla değerlendirilmiştir. Bulgular – Araştırma sonuçlarına göre dedikodu alanında en çok çalışılan konuların sosyal medya, sosyal ağ, kurumsal itibar, güç, iletişim, güven, şiddet olduğu örgütsel dedikodu kavramına yönelik olarak ise en çok çalışılan konuların proaktif davranışları, örgütsel dışlanma, kurumsal sosyal sorumluluk, sosyal sermaye, duygusal düzenleme, negatif duygular, sinizm, güç, itibar yönetimi, örgütsel sapma davranışı, örgütsel güven, mobbing, tükenmişlik, bilgi arama davranışı olduğu tespit edilmiştir. Tartışma – Dedikodu yazınına yönelik literatüre önemli katkılar sağlayan çalışmalar bulunsa da, konunun örgütsel davranış yazını kapsamında bütüncül bir incelemesine yönelik çalışmalar yetersiz kalmaktadır. Bu nedenle gelecek araştırma yönelimlerinin mevcut yazında yer alan perspektiflerden hareketle, örgütsel dedikodunun örgütler arası ve örgüt düzeyinde incelenmesi önerilmektedir.

A Review of Organizational Gossip: From Bibliometric Analysis to a Conceptual Framework and Future Research Directions

Purpose – The aim of this study is to evaluate the studies related to the management literature such as social anthropology, social psychology, sociology and especially organizational behavior, with the bibliometric analysis method and to guide the studies that will be directed towards the organizational gossip phenomenon in Turkish literature. Design/methodology/approach – The VOSwiever software was used to perform citation analysis, biblographic coupling, co-citation, co-occurrence analysis, co-autorship and bibliometric mapping method using bibliometric citation analysis on a sample of 681 articles, obtained from the Web of Science database. Influential journals, institutions, and trending articles in the gossip research are revealed published between 1990 and 2020. Findings – According to the results of the research, the most studied topics are social media, social network, corporate reputation, power, communication, trust, violence in the field of gossip and proactive behavior, organizational exclusion, corporate social responsibility, social capital, emotional regulation, negative emotions, cynicism, power, reputation, organizational deviation, organizational trust, mobbing, burnout, information seeking behavior in the field of organizational gossip. Discussion – Although there are studies that albeit significant progress to the literature on gossip, the studies for a holistic review of the subject within the scope of the organizational behavior literature remain insufficient. In this vein, future research directions claimed by the trending articles in the field, were examined of organizational gossip at the inter- organizational and organizational level is suggested.

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