___

• Kahraman C.,Ertay T., Büyükozan G., “A fuzzy
• optimization model for QFD planning process
• using analytic network approach”, European
• Journal Of Operational Research,171,390-
• , 2006.
• Hao-Tien Liu, Chih-Hong Wang “An advanced
• quality function deployment model using fuzzy
• analytic network process” Applied
• Mathematical Modelling, Volume 34, Issue 11,
• November, Pages 3333-3351, 2010.
• Karsak E. E., Sozer S., Alptekin Emre S.,
• “Product planning in quality function
• deployment using a combined analytic network
• process and goal programming approach”
• Computers & Industrial Engineering, 44-1,
• , 171-190, 2003.
• Partovi F.Y., “An analytic model for locating
• facilities strategically”, Omega, 33-1, 41-55,
• -
• Partovi F.,Y., “An analytical model of process
• choice in the chemical industry”, International
• Journal of Production Economics, 105-1, 213-
• , 2007.
• Ridder K., Rivera C. A., Bongers P., Bruin S.,
• Flapper S. D., “Dealing with subjectivity in early
• product design phase: A systematic approach to
• exploit Quality Function
• Deployment potentials”, Computers &
• Industrial Engineering, 55- 1, 253-278, 2008.
• Raharjo H., Brombacher A. C., Xie M., “Multi
• criteria decision making in product
• driven Process Synthesis”, Computer Aided
• Chemical Engineering, 25, 1021-1026, 2008.
• Ertay T., Büyükozan G., Kahraman C., Ruan D.,
• “Quality Function Deployment Implementation
• Based on Analytic Network Process with
• Linguistic Data: An application in automotive
• industry”, Journal of Intelligent and Fuzzy
• Systems, 16, 221-232, 2005.
• Chen L.,Weng M.,“An evaluation approach to
• engineering design in QFD processes using
• fuzzy goal programming models”, European
• Journal Of Operational Research, 172, 230-
• , 2006.
• Delano G., Parnell G.S., Smith C. and Vance M.
• “Quality function deployment and decision
• analysis – A R&D case study”, International
• Journal of Operations and Production
• Management, 20, pp. 591–609, 2000.
• Önder H., Türker A. K., Ersöz S., “KOBİ’lerin
• Sorunlarının Tespiti ve QFD Yaklaşımı ile
• Çözümü”, YA-EM 2007 Bildiriler Kitabı,
• Sayfa 1134-1139, İzmir, 2007.
• Kauli, M.A., “Consumer and user involvement
• in product development: a framework and a
• review of selected methods”, Total Quality
• Management, 9(1),141-149, 1998.
• Shen X.X., Tan K.C.,Xie M., “An integrated
• approach to innovative product development
• using kano’s model and QFD”, European
• Journal Of Innovation Management,,3(2),91-
• , 2000.
• Bennera M., Linnemanna A.R:, Jongena
• W.M.F., Folstara P., “Quality function
• deployment –can it be used to develop food
• products?”, Food quality and preferences,
• ,327-339, 2003.
• Anjard R.P., Management and planning tools,
• Training for quality, 3(2),34-37, 1995.
• Hassan A.,Baksh M.S.N., Shahroun A.M.
• (2000), “Issues in quality engineering research”,
• International Journal Of Quality And
• Relaibility Management, 17,858-875, 2000.
• Saaty T.L., “The analytic hierarchy process”,
• New York: McGraw -Hill, 1980.
• Yüksel İ., Dağdeviren M., “Using the analytic
• network process (ANP) in a SWOT analysis – A
• case study for a textile firm”, Information
• Sciences, 177, 3364–3382, 2007.
• Saaty T.L, “Decision making with dependence
• and feedback: The analytic network process”,
• Pittsburg: RWS Publication, 1996.
• Chung, Amy H.I. Lee, W.L. Pearn Shu-Hsing,
• “Analytic network process (ANP) approach for
• product mix planning in semiconductor
• fabricator”, Int. J. Production Economics, 96,
• –36, 2005.
• Saaty T.L., Vargas L. G.,” Diagnosis with
• dependent symptoms: bayes theorem and the
• analytic hierarchy process”, Operation
• Research, 46,491-502, 1998.
• Charnes A., Cooper W., Lewin A.Y., Seiford
• L.M., “Data envelopment analysis: theory,
• methodology and applications”, Kluwer, Boston,
• -
• Ramanathan R., “Data envelopment analysis for
• weight derivation and aggregation in the analytic
• hierarchy process”, Computers And Operation
• Research, 33,1289-1307, 2006.
• Donthu N., Hersberger E.K., Osmonbekov T.,
• “Benchmarking marketing productivity using data envelopment analysis”, Journal Of
• Business Research, 58, 1474-1482, 2005.
• Seol H., Choi J., Park G., Park Y., “A framework
• for benchmarking service process using data
• envelopment analysis and decision tree”, Expert
• Systems With Applications, 2006.
• Kuosmanen T., Cherchye L.,Sipilanen T., “The
• law of one price in data envelopment analysis:
• Restricting weight flexibility across firms”,
• European Journal Of Operational Research,
• ,735-757, 2006.
• Lahdelma R., Salminan P., “Stochastic
• multicriterian acceptability analysis using the
• data envelopment model”, European Journal
• Of Operational Research, 170, 241-252, 2006.
• Ulutaş B., Ulutaş B., “An ANP Combined DEA
• Methodology to Evaluate the Performance of
• Airports in Turkey”, Proceedings of the 10th
• International Symposium on the Analytic
• Hierarchy/Network ProcessMulti-criteria
• Decision Making, 2009.
• Ertay T., Ruan D., “Data envelopment analysis
• based decision model for optimal operator
• allocation in CMS”, European Journal of
• Operational Research, 164, 800-810, 2005.
• Ramanathan R, “A multi factor efficiency
• perspective to the relationship among world
• GDP, energy consumption and carbon dioxide
• emissions”, Technological Forecasting &
• Social Change, 73, 483-494, 2006.
• Bernroider E., Stix V., “A method using weight
• restriction in data envelopment analysis for
• ranking and validity issues in decision making”,
• Computers& Operation Research, 34-9, 2637-
• , 2007.
• Ramanathan R., “An introduction to data
• envelopment analysis”, Sage, New Deldhi, 2003.
• Charnes D.,Cooper WW., Rhodes E.,
• “Measuring the efficiency of decision making
• units”, European Journal of Operational
• Research, 429-444, 1978.
• Ersöz S., Yaman N.,Birgören B., “Müşteri
• İlişkileri Yönetiminde Verilerin Yapay Sinir
• Ağları ile Modellenmesi ve Analizi”, Journal of
• the Faculty of Engineering and Architecture
• of Gazi University. Vol 23, No 4, 759-767,
• -