Halit KESKİN, HAYAT AYAR ŞENTÜRK, Ali BEYDOĞAN

YENİLİKÇİLİK KALİTESİ PERSPEKTİFİNDEN BİLGİ PAYLAŞIMI, ENTELEKTÜEL SERMAYE VE PERFORMANS İLİŞKİSİ

Çalışmanın amacı; açık ve örtülü bilgi paylaşımı mekanizmalarının firmanın entelektüel sermayesine olan katkıları ile başlayıp, operasyonel ve finansal performansa olan etkisi ile biten ilişkiler ağını Türkiye özelinde ampirik olarak test etmektir. Ayrıca bu çalışma özellikle diğer çalışmalardaki doğrusal ilişkiler yerine, entelektüel sermaye değişkenlerinin firma performansına etkisinde pazara yönelik yenilikçilik kalitesinin etkileşim etkisine odaklanarak literatüre katkı sunmaktadır. Bu bağlamda, 161 firma çalışanından elde edilen nicel veriler ile AMOS 23 programı aracılığıyla ilk olarak yapısal eşitlik analizi gerçekleştirilmiş, daha sonra moderator analizi yapılmıştır. Elde edilen bulgular ışığında;1) firma içinde gerçekleştirilen açık ve örtük bilgi paylaşımlarının entelektüel sermaye boyutlarını pozitif olarak etkilediği, 2) entelektüel sermaye boyutlarının operasyonel performansı güçlendirdiği ve 3) operasyonel performansın firmanın finansal performansına anlamlı ve pozitif olarak etki ettiği bulunmuştur. Ayrıca pazardaki yenilikçilik kalitesinin entelektüel sermaye boyutları ile operasyonel performans arasında moderator role sahip olduğu ampirik olarak kanıtlanmıştır.

THE RELATIONSHIPS AMONG KNOWLEDGE SHARING, INTELLECTUAL CAPITAL AND PERFORMANCE FROM INNOVATION QUALITY PERSPECTIVE

The purpose of this study is to investigate how i) knowledge sharing (KS) contributes to firm’s intellectual capital, ii) intellectual capital influence on operational and financial performance. We also show the moderating role of innovation quality on the relationships among human, structural and relational capitals and operational performance rather than linear relationships. In this context, by studying 161 employees, we conducted structural equation modelling on the basis of using the AMOS 23 method. Next, we analyzed moderating role of innovation quality between intellectual capital variables and operational performance. In light of findings, we found that 1) explicit and tacit knowledge sharing affect intellectual capital variables, 2) intellectual capital variables contribute to firm’s operational performance, and 3) operational performance influence the financial performance. We also determined that the innovation quality moderates the relationships between intellectual capital variables and operational performance.

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