İş Tatmini ve Adalet Algısının Örgütsel Vatandaşlık Davranışına Etkisi

Bu çalışmanın amacı, iş tatmini ve örgütsel adalet algısının çalışanların sergiledikleri örgütsel vatandaşlık davranışına olan muhtemel etkisini incelemektir. Bu amaçla, bir kamu kurumunun Erzurum bölgesindeki 380 çalışanı üzerinde görgül bir araştırma yapılmıştır. Araştırma sonucunda, çalışanların iş tatminlerinin, sergileyecekleri örgütsel vatandaşlık davranışını anlamlı düzeyde etkilediği tespit edilmiştir. İş tatmini kadar olmasa da örgütsel adalet algısının da örgütsel vatandaşlık davranışını etkilemekte olduğu görülmüştür. Ancak, iş tatmini ve örgütsel adalet birlikte analize tabi tutulduğunda örgütsel adaletin örgütsel vatandaşlık davranışına etkisinin anlamsız kaldığı gözlenmiştir. Sonuç olarak, örgütsel adalet algısının iş tatmini-örgütsel vatandaşlık davranışı ilişkisine arabuluculuk ettiği tespit edilmiştir.

The Effects of Job Satisfaction and Justice Perception on Organizational Citizenship Behavior

This study aims to determine the likely effects of job satisfaction and organizational justice perception on employees’ organizational citizenship behavior. For this purpose, an empirical study was conducted with 380 public employees working in a public institution in Erzurum. According to the results of this study, job satisfaction has a significant effect on organizational citizenship behavior. Organizational justice perception also influences organizational citizenship behavior, though not as much as job satisfaction. Nevertheless, when job satisfaction and organizational justice were analyzed together, the effect of organizational justice was found to be unrelated to the emergence of organizational citizenship behavior. Accordingly, it was decided that organizational justice perception has a mediating effect on the relationship between job satisfaction and organizational citizenship behavior.

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