ULUSLARARASI DAĞITIM KANALLARINDA İLİŞKİLER: BİR YAZIN TARAMASI

Son yıllarda uluslararası dağıtım kanallarındaki ilişkiler, pazarlama araştırmalarındaki önemli ve yaygın inceleme konularından biri haline gelmiştir. Bu çalışmanın amacı, 1990-2001 yılları arasında yayınlanan ve kanal içi ilişkilerin sosyo-psikolojik ve davranışsal boyutlarını araştıran makalelere yönelik bir yazın taraması yapmaktır. Çalışmaya uluslararası dağıtım kanalı ilişkilerini çeşitli yönleriyle ele alan 24 makale dahil edilmiş, bu makaleler bir “değerlendirme tablosu”nda, makalelerde kullanılan temel kavramlar, araştırmanın niteliği, örneklem ve ölçekler, hipotezler ve geliştirilen araştırma soruları ve bulgular başlıkları altında özetlenmiştir. Makalede güç, çatışma, güven, bağımlılık ve iletişim kavramlarının temel değişkenler olarak araştırmalara konu edildiği belirlenmiş, bu kavramlar arasındaki ilişkiler aktarılmaya çalışılmıştır. İncelenen makalelerin yalnızca dördünün kuramsal nitelikte olması, kuramsal modellere duyulan ihtiyacı göstermektedir. Yalnızca iki makalenin kültürel perspektifle emic tasarlanmış olması ve çalışmaların hemen tamamında nicel araştırma yöntemlerinin kullanılmış olması, yazın taraması ile elde edilen diğer sonuçlardır

RELATIONSHIPS IN INTERNATIONAL DISTRIBUTION CHANNELS: A LITERATURE REVIEW

In recent years, distribution channel relationships has become of paramount interest in marketing channels literature. The aim of this study is to review the distribution channel literature, covering the 1990-2001 period, to examine the articles investigating socio-psychological and behavioral dimensions of channel relations. Totally 24 articles, containing various aspects of international distribution channel relations are covered and each article is summarized in a review table presenting the principal features of the studies, namely “the main concepts emphasized”, “the sample and scales”, “hypothesis and future research questions” and “findings”. The review table indicates that only four articles out of 24 are theoretical and the requirement of studying more on theoretical models is emphasized. It also comes to light that merely two articles are designed by the emic approach and in almost every article, the qualitative research methods are employed

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Andaleeb, S.S. (1995) “Dependence Relations and The Moderating Role of Trust: Implications For Behavioral Intentions in Marketing Channels”, International J.of Research in Marketing, 12: 157-172.

Baba, M.L. (1999) “Dangerous Liasions: Trust, Distrust and İnformation Technology in American Work Organizations”, Human Organization, 58: 331-346.

Boyle, B., Dwyer, F.R. (1992) “Influence Strategies in Marketing Channels: Measures and Use in Different Relationship Structures”, Journal of Marketing Research, 29(4): 462-474.

Brown, J.R., Johnson, J.L., Koenig, H.F. (1995) “Measuring The Sources of Marketing Channel Power: A Comparison of Alternative Approaches”, International J.of Research in Marketing, 12: 333-354.

Dant, R.P., Schul, P.L. (1992) “Conflict Resolution Processes in Contractual Channels of Distribution”, Journal of Marketing, 56(1): 38-55.

Gassenheimer, J.B., Sterling, J.U., Robicheaux, R.A. (1996) “Long-term Channel Member Relationships”, International J. of Physical Distribution & Materials Management, 19(12): 15-28.

Geyskens, I., Steenkamp, E.M., Scheer, L.K., Kumar, N. (1996) “The Effects of Trust and Interdependence on Relationships Commitment: A Trans- Atlantic Study”, International J.of Research in Marketing, 13: 303-317.

Geyskens, I., Steenkamp, E.M., Kumar, N. (1998) “Generalizations About Trust in Marketing Channel Relationships Using Meta-analysis”, International J. of Research in Marketing, 15: 223-248.

Geyskens, I., Steenkamp, E.M., Kumar, N. (1999) “A Meta-analysis of Satisfaction in Marketing Channel Relationships”, Journal of Marketing Research, 36: 223-238.

Geyskens, I., Steenkamp, E.M. (2000) “Economic and Social Satisfaction: Measurement and Relevance to Marketing Channel Relationships”, Journal of Retailing, 76(1): 11-32.

Gill, L.E., Allerheiligen, P. (1996) “Co-operation in Channels of Distribution: Physical Distribution Leads The Way”, International J. of Physical Distribution & Logistics Management, 26(5): 49-63.

Hakkio, S., Laaksonen, P. (1998). “Relationships in Marketing Channels: Examining Communication Abilities Through Cognitive Structures”, Psychology & Marketing, 15(3): 215-240.

Hibbard, J.D., Kumar, N., Stern, L.W. (2001) “Examining The Impact of Destructive Acts in Marketing Channel Relationships”, Journal of Marketing Research, 38: 45-61.

Hosmer, L.T. (1995) “Trust: The Connecting Link Between Organizational Theory and Philosophical Ethics”, Academy of Management Review, 20: 379- 403.

Johnson, J.L., Sakano, T., Onzo, N. (1990) “Behavioral Relations in Across- Culture Distribution Systems: Influence, Control and Conflict in US- Japanese Marketing Channels”, Journal of International Business Studies, Jan: 639-655.

Kim, K. (1999) “On Determinants of Joint Action in Industrial Distributor- Supplier Relationships: Beyond Economic Efficiency”, International J. of Research in Marketing, 16: 217-236.

Kim, Y. (1998) “A Study on Marketing Channel Satisfaction in International Markets”, Logistics Information Management, 11(4): 224-231.

Liu, H., Wang, Y.P. (1999) “Co-ordination of International Channel Relationships: Four Case Studies in The Food Industry in China”, Journal of Business & Industrial Marketing, 14(2): 130-150.

Lusch, R.F., Brown, J.R. (1996) “Interdependency, Contracting and Relational Behavior in Marketing Channels”, Journal of Marketing, 60(4): 19-38.

Mehta, R., Larsen, T., Rosenbloom, B. (1996) “The Influence of Leadership Style on Co-operation in Channels of Distribution”, International J. of Physical Distribution & Logistics Management, 26(6): 32-59.

Mohr, J., Nevin, J.R. (1990) “Communication Strategies in Marketing Channels: A Theoretical Perspective”, Journal of Marketing, 54(4): 36-52.

Moore, R.A. (1991) “Relationship States in An International Marketing Channel”, European J. of Marketing, 25(5): 47-59.

Pirog, S.F., Schneider, P.A., Lam, D.K. (1997) “Cohesiveness in Japanese Distribution: A Socio-Cultural Framework”, International Marketing Review, 14(2): 124-134.

Price, R.A. (1991) “An Investigation of Path-goal Leadership Theory in Marketing Channels”, Journal of Retailing, 67(3): 339-361.

Taylor, J.C., Jackson, G.C. (2000) “Conflict, Power and Evolution in The Intermodal Transportation Industry’s Channel of Distribution”, Transportation Journal, Spring: 6-17.

Yavaş, U. (1998) “The Basis of Power in International Channels”, International Marketing Review, 15(2): 140-150.