İş Ortamında Stres ve Stresle Başa Çıkma Yöntemleri: Bir Alan Uygulaması

Stress is an imprtaııt issue n which the business managers shuld be fcused. Stress, defined as a disease f tlıe 21 st century, nt nly affects wrkers'health but als causes nıany prblems in rganizatins (such as decreasing prductivity, jb dissatisfactin, increasing persnnel turnver and cst f health expenditure). A large number f ptential stressrs in the wrking envirnment have been determined by numerus studies. Majör surces f stress arc the wrk arena(shift wrk, wrk verlad, rle cnflict, unequal pay ete), the individual arena (type f persnality, life events and thers)and the scial arena. Therefre. stress is a disease which shuld be laken int cnsideratin and handled in terms f individııals, rganizatins, and als sciety.in this study, factrs, which cause stress n 300 staffs wrking in the Maintenance and Repair Wrkshp f the Turkish State RaiKvays in Ankara have been investigated. in additin, methds they use when struggling \vith stress have als been searehed.