Performans Değerlendirme Ve Ücret Uygulamalarına İlişkin Algının İş Tatmini Ve Örgütsel Bağlılığa Etkisi Bir Uygulama

Öz Araştırma, İstanbul’da faaliyet gösteren 5 yıldızlı oteller üzerinde yapılmıştır. Araştırmada performans ve ücret uygulamalarının iş tatmini, örgütsel bağlılık ve alt boyutları ile ilişkileri incelenmiştir. Bu araştırmada, performans ve ücret uygulamalarına ilişkin algının örgütsel bağlılığı ve iş tatminini pozitif etkilediği ve iş tatmininin bu ilişkide ayrıca aracılık rolü üstlendiği belirlenmiştir. Alt boyutlar açısından incelendiğinde, performans ve ücret uygulamaları ile iş tatmini ve alt boyutları olan içsel ve dışsal tatmin arasında pozitif bir ilişki olduğu ancak ücret uygulamalarının duygusal bağlılığı pozitif yönde etkilemediği, dolayısı ile içsel ve dışsal tatminin ücret ile duygusal bağlılık arasında aracılık rolü üstlenmediği görülmüştür.

___

Adeoye A. O. ve Fields Z. (2014). “Compensation Management And Employee Job Satisfaction: A Case Of Nigeria”, Journal of Social Science, V:41(3), pp:345-352. https://www.arcjournals.org/pdfs/ijmsr/v2-i9/13.pdf

Akbıyık B. S. (2012). “İnsan Kaynakları Yönetimi Uygulamalarının Örgüte Bağlılığa Katkısında Çalışma Şekillerinin Rolü: Konaklama İşletmelerinde Bir Araştırma”, (Yayınlanmamış Doktora Tezi), İstanbul Üniversitesi, Sosyal Bilimler Enstitüsü, İstanbul.

Ali S. B., Mahdi A. ve Malihe J. (2012). “The Effect Of Employees Performance Appraisal Procedure On Their Intrinsic Motivation”, International Journal Of Academic Research In Business And Social Sciences, V: 2, No: 12, December, pp: 161-168. http://www.hrmars.com/admin/pics/1369.pdf

Alvi M., Surani M. ve Hirani S. (2013). “The Effect Of Performance Evaluation On Employee's Job Satisfaction In Pakistan, International Airlines Corporation” MPRA Paper No: 46415, Iqra University, pp: 1-30. https://mpra.ub.uni-muenchen.de/64931/1/MPRA_paper_46415.pdf

Armstrong M. (2006). Handbook Of Human Resource Management Practice, UK:Kogan Page.

Armstrong M. (2009). Armstrong's Handbook Of Performance Management, UK:Kogan Page.

Arshad M. A., Masood M. T. ve Amin G. (2013). “Effects Of Performance Appraisal Politics On Job Satisfaction, Turnover Intention And Loyalty To Supervisor”, International Review Of Management And Business Research, V:2, Issue:3, September, pp:653-673. http://www.irmbrjournal.com/papers/1379412617.pdf

Bal Y., Bozkurt S. ve Ertemsir E. (2014). “Determining The Influence Of HRM Practices On Increasing Organizational Commitment: An Empirical Research From Turkey”, Human Capital Without Borders, Knowledge and Learning For Quality Of Life, 25-27 June, pp:1025-1033. http://www.toknowpress.net/ISBN/978-961-6914-09-3/papers/ML14-674.pdf

Bekele A.Z., Shigutu A.D. ve Tensay A.T. (2014). “The Effect Of Employees Perception Of Performance Appraisal On Their Work Outcomes”, International Journal Of Management And Commerce Innovations, V:2 N:1, pp:136-173. http://www.researchpublish.com/download.php?file=The%20Effect%20of%20Employees%20Perception%20-452.pdf&act=book

Benligiray S. (2016). İnsan Kaynakları Yönetimi, Ankara:Nisan.

Bhosale U. ve Kumar K. P. (2015) “Performance Management System And Organizational Commitment”, Pezzottaite Journals, V:4, N:2, April-June, pp:1728-1731.http://pezzottaitejournals.net/pezzottaite/images/ISSUES/V4N2/ IJOBMPV4N208.pdf

Bingöl D. (2016). İnsan Kaynakları Yönetimi, İstanbul:Beta.

Cooper L. M. (2011). “Human Resources Management Practices, Job Satisfaction And Organizational Performance In A Public Social Services Agency”, (Yayınlanmamış Doktora Tezi), University Of La Verne, College Of Business And Public Management, California.

Çetin C., Elmalı E., Arslan M.L. (2017). İnsan Kaynakları Yönetimi, İstanbul:Beta.

Darehzereski M. (2013). “Effects Of Performance Appraisal Quality On Job Satisfaction In Multinational Companies In Malaysia”, International Journal Of Enterprise Computing And Business Systems, V: 2 İssue: 1 January, pp: 1-18. http://www.ijecbs.com/January2013/5.pdf

Deepa E. ve Kuppusamy S. (2014). “Impact Of Performance Appraisal System On Job Satisfaction, Employee Engagement, Organizational Citizenship Behavior And Productivity”, Indian Journal Of Applied Research, V: 4, Issue: 2, February, pp: 4-6. https://www.worldwidejournals.com/indian-journal-of-applied-research-(IJAR)/file.php?val=February_2014_1392373752_d5a23_55.pdf

Delpo A. (2007). The Performance Appraisal Handbook, USA:Nolo.

Demirel Y. ve Akça B. (2008). “İşe Bağlı Stresin Duygusal Bağlılık Üzerine Etkisi: Sağlık Sektörü Çalışanlarına Yönelik Bir Araştırma”, İstanbul Üniversitesi İletişim Fakültesi Dergisi, pp: 43-55. http://dergipark.gov.tr/download/article-file/212185

Eren H. ve Bal M. (2015). “Hemşirelikte Örgütsel Bağlılık”, Sağlık ve Hemşirelik Yönetimi Dergisi, Sayı: 1, Cilt: 2 ss: 44-50. doi:10.5222/SHYD.2015.044

Ergeneli A., İlsev A., Camgöz S., Güler B., Karalar P., Ekmekçi Ö., Özgödek D.,Özgödek M.,Odabaşı N. ve Borluk N. (2016). İnsan Kaynakları Yönetimi, 2. Baskı, Ankara:Nobel Akademik.

Tucker-Lively F.L., 2014, The Relationship Between Human Resource Management Practices And Turnover Intentions Of Mid Level Administrators, Yayınlanmamış Doktora Tezi, Mercer University, Atlanta.

Gupta A. ve Upadhyay D. (2012). “Impact Of Effectiveness Of Performance Mangement System On Employee Satisfaction And Commitment”, International Journal Of Management, IT And Engineering, V:2, Issue:7, July,pp:96-106. https://pdfs.semanticscholar.org/f286/6c4c45469abb8494547585a5c472ddb3ba9f.pdf

Güney S. (2015). İnsan Kaynakları Yönetimi, 2. Basım, Ankara:Nobel Akademik.

Gürbüz G., Kumkale İ. ve Oğuzhan A. (2013). “Bankacılık Sektöründe Personel Güçlendirme Uygulamalarının Örgütsel Bağlılığa Etkisi: Trakya Bölgesi Bankalarında Araştırma”, International Conference On Eurasian Economies, 2 Session 7C. pp: 791-800. http://avekon.org/papers/767.pdf

Gürbüz S. (2011). “Stratejik İnsan Kaynakları Yönetiminin Örgütsel Bağlılığa ve İş Tatminine Etkisi: İnsan Kaynakları Yöneticileri Üzerinde Bir Araştırma”, Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 15(2), P:397-418. http://e-dergi.atauni.edu.tr/ataunisosbil/article/view/1020007667/1020006831

Hassan S. ve Mahmood B. (2016). “Relationship Between HRM Practices And Organizational Commitment Of Employees: An Empirical Study Of Textile Sector In Pakistan”, International Journal Of Academic Research In Accounting, Finance And Management Sciences, V: 6 N: 1, pp: 23-28. DOI: 10.6007/IJARAFMS/v6-i1/1952

Huselid M. (1995). “The Impact Of Human Resource Management Practices On Turnover, Productivity And Corporate Financial Performance”, Academy Of Management Journal, Vol: 38, No: 3, pp: 635-872. http://www.markhuselid.com/pdfs/articles/1995_AMJ_HPWS_Paper.pdf

Iqbal N., Ahmad N., Haider Z., Batool Y. ve Ain Q. (2013). “Impact Of Performance Appraisal On Employee's Performance Involving The Moderating Role Of Motivation”, Arabian Journal Of Business And Management Review, V:3, No:1,August,pp:37-56.https://www.arabianjbmr.com/pdfs/OM_VOL_3_(1)/4.pdf

Javed M., Balouch R. ve Hassan F. (2014). “Determinants Of Job Satisfaction And Its Impact On Employee Performance And Turnover Intentions”, International Journal Of Learning & Development, V: 4 N: 2, pp: 120-140. Doi:10.5296/ ijld.v4i2.6094

Kaliannan M. ve Adjovu S. N. (2015). “Effective Employee Engagement And Organizational Success: A Case Study”, Global Conference On Business& Social Science, GCBSS 2014-15th & 16th December, Kuala Lumpur, Procedia-Social And Behavioral Science, pp:161-168. doi: 10.1016/j.sbspro.2015.01.350

Karimi R., Malik İ. ve Hussain S. (2011). “Examining The Relationship Of Performance Appraisal System And Employee Satisfaction”, International Journal Of Business And Social Science, V: 2, N: 22, December, P: 243-247. http://www.ijbssnet.com/journals/Vol_2_No_22_December_2011/28.pdf

Kaymaz K. (2010). Ücret Yönetimi-Beceri Bazlı Ücretleme Sistemi, Bursa:Dora.

Kumari N. (2013). “Impact Of Perceived Fairness Of Performance Appraisal On Employee Performance”, International Review Of Basic And Applied Science, V:1, Issue:4, pp:116-128. http://irbas.academyirmbr.com/papers/1376457097.pdf

Küçüközkan Y. (2015). “Örgütsel Bağlılık ile Cinsiyet Arasındaki İlişki: Hastanelerde Çalışan Sağlık Personeli Üzerinde Bir Araştırma”, Uluslararası Akademik Yönetim Dergisi, Güz, Cilt: 1, S: 1, pp: 14-37. https://mpra.ub.uni-muenchen.de/62746/1/MPRA_paper_62746.pdf

Lira M. (2014). “Satisfaction With The Performance Appraisal System In The Portuguese Public Sector: The Importance Of Perceptions Of Justice And Accuracy”, Tekhne-Review Of Applied Management Studies, 12, pp: 30-37. DOI: 10.1016/j.tekhne.2015.01.005

Macey H. W., Schneider B., Barbera K. ve Young S. (2009). Employee Engagement-Tools For Analysis, Practice and Competitive Advantage, UK: Wiley-Blackwell.

Mcshane S. L. ve Glinow M. A. V. (Çev. Ed. Günsel A., Bozkurt S.) (2016). Örgütsel Davranış, Ankara: Nobel Akademik.

Muguongo M., Muguna T. ve Muriithi D. (2015). “Effects Of Compensation On Job Satisfaction Among Secondary School Teachers In Maara Sub-County Of Tharaka Nithi County”, Kenya Journal Of Human Resource Management, V: 3 (6), pp: 47-59. doi: 10.11648/j.jhrm.20150306.11

Mullins L. J. (2010). Management and Organisational Behaviour, Ninth edition, England:Prentice Hall.

Munjuri M. ve K'obonyo P. (2015). “Human Capital, Employee Empowerment And Performance Of Commercial Banks And Insurance Firms In Kenya”, International Journal Of Arts And Commerce, V:4 N:6, August, pp:163-181.http://www.ijac.org.uk/images/frontImages/gallery/Vol._4_No._6/17._163-181.pdf

Naji A, Mansoour J. ve Leclerc A. (2015). “Performance Appraisal System And Employee Satisfaction: The Role Of Trust Towards Supervisors”, Journal Of Human Resources Management And Labor Studies, V: 3 N: 1, pp: 40-53. DOI: 10.15640/jhrmls.v3n1a3

Nazir T., Khan S., Shah S. ve Zaman K. (2013). “Impact Of Rewards And Compensation On Job Satisfaction: Public And Private Universities Of UK”, Middle-East Journal Of Scientific Research, 14 (3), pp: 394-403. DOI: 10.5829/idosi.mejsr.2013.14.3.314

Neha S. ve Himanshu R. (2015). “Impact Of Performance Appraisal On Organizational Commitment And Job Satisfaction”, International Journal Of Engineering And Management Sciences, V: 6 (2), pp: 95-104. http://scienceandnature.org/IJEMS-Vol6(2)-Jan2015/IJEMS%20Vol6(2)-10.pdf

Özer M. A., Sökmen A, Akçakaya M. ve Özyadın M. M. (2017). İnsan Kaynakları Yönetimi, Ankara:Gazi.

Özkalp E., Keser A., Acar P., Varoğlu D. ve Kırel Ç. (2013). Organizasyonlarda Davranış, 1. Baskı, Eskişehir:Anadolu Üniversitesi.

Pangemanan M. (2015). “The Impact Of Staffing, Training And Development, Performance Management On Organizational Commitment at PT. BTN (Persero) TBK. MANADO”, Jurnal EMBA, V: 3 No: 1, pp: 173-182. https://ejournal.unsrat.ac.id/index.php/emba/article/view/6677/6196

Prabusankar R. (2015). “Impact Of Human Resource Management Practices On Organizational Commitment In Small Scale Industries In Coimbatore District”, International Journal Of Business And Administration Research Review, V:2, Issue:11, July-September, pp:164-168. http://www.ijbarr.com/downloads/0610201531.pdf

Rizal M., Idrus S., Djumahir ve Mintarti R. (2014). “Effect Of Compensation On Motivation, Organizational Commitment And Employee Performance (Studies At Local Revenue Management In Kendari (City)”, International Journal Of Business And Management Invention, V.3 Issue 2 pp: 64-79. http://www.ijbmi.org/papers/Vol(3)2/Version-1/I0321064079.pdf

Sabuncuoğlu Z. (2013). İnsan Kaynakları Yönetimi, İstanbul: Beta.

Sacchetti S., Tortia E. C. ve Arceiz F. J. L. (2016). “Human Reources Management Practices And Organizational Performance. The Mediator Role Of Immaterial Satisfaction In Italian Social Cooperatives”, DTECONZ Faculted De Economia Y Empresa, Universidad De Zaragoza, pp: 1-30. http://oro.open.ac.uk/46063/1/WP-1.pdf

Sadullah Ö., Uyargil C., Acar C., Özçelik O., Dündar G., Ataay İ., Adal Z. ve Tüzüner L. (2015). İnsan Kaynakları Yönetimi, 7. Baskı, İstanbul: Beta.

Salisu J., Chinyio E. ve Suresh S. (2015). “The Impact Of Compensation On The Job Satisfaction Of Public Sector Construction Workers Of Jigawa State Of Nigeria”, The Business And Management Review, V:6, N:4, P:282296.http://www.abrmr.com/myfile/conference_proceedings/Con_Pro_66154/2015iacp47.pdf

Salleh M., Amin A., Mude S. ve Abdulhalim M. A. S. (2013). “Fairness Of Performance Appraisal And Organizational Commitment”, Asian Social Science, V: 9, No: 2, pp: 121-128. doi:10.5539/ass.v9n2p121

Sanyal M. K. ve Biswas S. B. (2014). “Employee Motivation From Performance Appraisal Implications: Test Of A Theory In The Software Industry In West Bengal (India)”, Porcedia Economics And Finance, V: 11, pp: 182-196. doi: 10.1016/S2212-5671(14)00187-7

Scheible A. C. F. ve Bastos A. V. B. (2013). “An Examination Of Human Resource Management Practices Influence On Organizational Commitment And Entrenchment”, BAR, Rio de Janeiro, V: 10, N: 1, pp. 57-76. http://www.scielo.br/pdf/bar/v10n1/aop1012.pdf

Selvarasu A. ve Sastry S. K. (2014). “A Study Of Impact On Performance Appraisal On Employee Engagement In An Organization”, International Journal Of Managerial Studies And Research, V: 2, Issue: 11, December, pp: 10-22. https://www.arcjournals.org/pdfs/ijmsr/v2-i11/3.pdf

Shields J. (2007). Managing Employee Performance And Reward, UK:Cambridge University.

Sial M. A., Jilani S., Imran R. ve Zaheer A. (2011). “Effect Of Human Resource Practices On Organizational Commitment In Pakistani Universities”, World Applied Science Journal, V:15(6), pp:793-798. https://pdfs.semanticscholar.org/0f19/4838ad09cbe735eba84e5ddf5af0b29bb534.pdf

Sims R. (2002). Organizational Success Through Effective Human Resources Management, USA:Quorum.

Singh P. ve Rana S. (2015). “The Impact Of Performance Appraisal On Organizational Commitment Of Bank Employees”, International Journal Of Science And Research, V:4, Issue:4, pp:2964-2967. https://www.ijsr.net/archive/v4i4/SUB153899.pdf

Singh S. P. ve Rana S. (2014). “Impact Of Performance Appraisal On The Motivation Of Teachers Of Professional Institutions In Dehradun City”, IFRSA Business Review, V:4, Issue:1, March, pp:127-130. https://www.researchgate.net/profile/S_Singh11/publication/261070435_Impact_of_Performance_appraisal_on_the_Motivation_of_Teachers_of_Professional_Institutions/links/00b4953327f99df1dc000000/Impact-of-Performance-appraisal-on-the-Motivation-of-Teachers-of-Professional-Institutions.pdf

Singh S. ve Khurana K. (2016). “Human Resource Management Practices And Organizational Commitment In Self-Financing Institutions Of Delhi & NCR Region”, XVII Annual International Seminar Proceedings, January, pp:693-702. http://www.internationalseminar.org/XVII_AIS/TS5A_PDF/5.Supreet%20Singh.pdf

Singh S.P., Wahla R., 2015, Awareness And Perceived Significance Of Performance Appraisal In Indian Pharmaceutical Industry, International Journal Of Business And Management, V:3 Issue:4, April, P:323-328. http://www.theijbm.com/wp-content/uploads/2015/05/35.-BM1504-062_update.pdf

Sirca N., Babnik K. ve Breznik K. (2012). “The Relationship Between Human Resource Development System And Job Satisfaction”, Management Knowledge And Learning, International Conference, 2012, pp:977-987. http://issbs.si/press/ISBN/978-961-6813-10-5/papers/ML12_212.pdf

Smeenk S. G. A, Eisinga R. N., Teelken J. C. ve Doorewaard J. A. M. (2006). “The Effects Of HRM Practices And Antecedents On Organizational Commitment Among University Employees”, International Journal Of Human Resources Management, V: 17 (12) December, pp: 2035-2054. DOI: 10.1080/09585190600965449

Şendoğdu A. (2014). Bankalarda İnsan Kaynakları Yönetimi-İşe Alım ve Performans Değerlendirme, 1. Basım, Ankara: Nobel Akademik.

Tekingündüz S. ve Tengilimoğlu D. (2013). “Hastane Çalışanlarının İş Tatmini, Örgütsel Bağlılık ve Örgütsel Güven Düzeylerinin Belirlenmesi”, Sayıştay Dergisi, Sayı:91, Ekim-Aralık, ss:77-103. http://apbs.mersin.edu.tr/files/stekingunduz/Publications_008.pdf

Tuna M. (2016). İnsan Kaynakları Yönetimi, Ankara: Detay.

Tuncer M. (2011). “Performans Değerleme Uygulamalarının Otel Çalışanları Üzerindeki Etkileri”, Adıyaman Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Yıl:4, Sayı:7, Aralık, S:258-279. http://dergipark.ulakbim.gov.tr/adyusbd/article/view/5000041759

Vasudevan S. (2014). “Perceived Fairness Of Performance Appraisal System And Personal Factors- A Conceptual Debate”, AIJRHASS, C:8(1), pp:10-23. http://iasir.net/AIJRHASSpapers/AIJRHASS14-602.pdf