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The International Journal of eBusiness and eGovernment Studies

Yıl 2012 , Cilt 4 , Sayı 2

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Makale özeti
Başlık :

Incorporate social network services in e-government solutions. the case of macedonia

Yazar kurumları :
Faculty of Electrical Engineering and Information Technologies1
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Özet Türkçe :

This paper presents the state of e-Government sophistication in R. Macedonia. The survey is done using the 20 basic public e- services. A survey result showed that further progress will need to be made on two – way interaction. Social networks are seen as convenient mean for introducing two – way interaction, social capital, transparency, anti-corruption, democracy, law enforcement, and mainly trust and citizen inclusion and empowerment. We explored the potential impacts of social media in e-Government and introduced a new 6th stage of sophistication into the maturity model called 'Citizen Inclusion'. This stage refers to citizen inclusion and empowerment into e-Government using social network services and provides citizens with ability to feed-back on how government operates.

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