QUALITY EVALUATION METHODS OF EDUCATIONAL SERVICES

ISSN: 1694-5158
Yayın Aralığı: Yılda 2 Sayı
Başlangıç: 1999
Yayıncı: Kırgızistan Türkiye Manas Üniversitesi

The market of educational services in Kyrgyzstan has been developed for last 20 years. There is a quantitative growth; however, we must pay attention to the qualitative growth of the education market. This article discusses concepts such as quality and customer, analyzes the various methods for measuring quality, and offers the results of an empirical case study of a local university.

Anahtar Kelimeler:

Higher education, service quality, methods for measuring quality

QUALITY EVALUATION METHODS OF EDUCATIONAL SERVICES

Keywords:

Higher education, service quality, methods for measuring quality,

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