ÖRGÜT KÜLTÜRÜNÜN DIŞA UYUM BECERİSİ İLE ÖRGÜTSEL GÜVEN ARASINDAKİ İLİŞKİDE YETENEK YÖNETİMİNİN ARACILIK ROLÜ: TELEKOMÜNİKASYON SEKTÖRÜNDE BİR ARAŞTIRMA

Bu çalışma örgüt kültürünün dışa uyum becerisi, yetenek yönetimi ve örgütsel güven arasındaki ilişkiyi incelemektedir. Yetenek yönetiminin, örgüt kültürünün dışa uyum becerisi ile örgütsel güven arasındaki ilişkide aracılık etkisi analiz edilmektedir. Örgüt kültürünün dışa uyum becerisi müşteri odaklılık, değişim yaratma ve örgütsel öğrenmeyi kapsamaktadır. Yetenek yönetimi ise çalışan seçimi ve işe alım, eğitim ve gelişim, performans yönetimi ve kariyer yönetimi olmak üzere dört temel boyuta dayanmaktadır. Örgütsel güven dürüstlük, yetkinlik ve güvenilebilirlik faktörleri ile incelenmektedir. Bu çalışmada veri toplamak için telekomünikasyon firması çalışanlarına anket dağıtılmış ve 751 geçerli anket geri dönmüştür. Bu veriler üzerinde yapılan analizler sonucunda, örgüt kültürünün dışa uyum becerisinin örgütsel güven üzerinde anlamlı ve pozitif bir etkisi olduğu tespit edilmiştir. Örgüt kültürünün dışa uyum becerisi ve yetenek yönetimi faktörleri arasında istatistiksel olarak anlamlı ilişkiler bulunmuştur. Bu çalışmanın bulguları yetenek yönetimi faktörleri ve örgütsel güven arasında pozitif bir ilişki olduğunu da göstermiştir. Yetenek yönetiminin örgüt kültürünün dışa uyum becerisi ile örgütsel güven arasındaki ilişkiye kısmen aracılık ettiği gözlenmiştir. Bu çalışmada tasarlanan orijinal araştırma modeli ve telekomünikasyon sektöründe yüksek sayıda katılımcı üzerinde yapılan araştırma ile mevcut literatüre değerli bir katkı sağlamak amaçlanmaktadır.

Anahtar Kelimeler:

Örgüt kültürü, Örgüt kültürün dışa uyum becerisi, Denison örgüt kültürü modeli, Yetenek yönetimi, Örgütsel güven, Telekomünikasyon

THE MEDIATING ROLE OF TALENT MANAGEMENT ON THE RELATIONSHIP BETWEEN THE ADAPTABILITY TRAIT OF ORGANIZATIONAL CULTURE AND ORGANIZATIONAL TRUST: A RESEARCH ON TELECOMMUNICATION SECTOR

This study examines the relationship between the adaptability trait of organizational culture, talent management and organizational trust. The mediation effect of talent management on the relationship between the adaptability trait of organizational culture and organizational trust is analyzed. The adaptability trait of organizational culture covers customer focus, creating change and organizational learning. Talent management is based on four main dimensions: employee recruitment and selection, training and development, performance management, and career management. Organizational trust is examined with integrity, competence, and dependability factors. In this study, questionnaires were distributed to telecommunication employees in order to collect data and 751 valid questionnaires were returned. As a result of the analyzes conducted on these data, it was determined that the adaptability trait of organizational culture has a significant and positive effect on organizational trust. We also found a statistically significant relationship between the adaptability trait of organizational culture and talent management factors. Findings of this study also showed a positive relationship between talent management factors and organizational trust. It was observed that talent management partially mediates the relationship between the adaptability trait of organizational culture and organizational trust. The original research model designed in this study and the research conducted on a high number of participants in the telecommunication sector aims to make a valuable contribution to the existing literature.

Keywords:

Organizational culture, Adaptability trait of organizational culture, , Denison organizational culture model , Talent management, , Organizational trust, , Telecommunication,

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