Büşra KUTLU KARABIYIK, Mehmet Erdemir GÜNDOĞMUŞ

ÜNİVERSİTELERDE BİLGİ SİSTEMİ SEÇİM KRİTERLERİNİN SWARA YÖNTEMİ İLE AĞIRLIKLANDIRILMASI: AMPİRİK BİR ÇALIŞMA

Amaç: Bu çalışmada üniversitelerde satın alınması ve kullanılması planlanan bilgi sistemleri alternatifleri arasından en iyisinin seçilmesi için çeşitli seçim kriterlerinin önem derecelerine göre ağırlıklandırılmaları amaçlanmaktadır. Yöntem: Değerlendirme kriterlerinin ağırlıklandırılmaları için Adım Adım Ağırlık Değerlendirme Oran Analizi (SWARA) yöntemi kullanılmıştır.Bulgular: Üniversitelerin beklentilerini karşılayan bilgi sisteminin seçimi için kullanılan kriterler arasında en yüksek önem derecesine sahip kriterin “Memnuniyet” kriteri olduğu ve en düşük öneme sahip kriterin ise “Bilgi Süreçleri” olduğu sonucuna ulaşılmıştır. “Fonksiyonellik” ve “Maliyet” sırasıyla ikinci ve üçüncü öneme sahip kriterler olarak bulunmuştur. Sonuç: Üniversitelerde haberleşme, bilgi üretme, bilgiyi paylaşma, işbirliği yapma vb. gibi hayati önem taşıyan süreçleri kolaylaştıran bilgi sistemlerinin seçim süreci yönetilirken göz önüne alınması gereken hususlar hiyerarşik sıraya göre aydınlatılmıştır.

Anahtar Kelimeler:

Üniversite Bilgi Sistemleri, SWARA, Çok Kriterli Karar Verme

WEIGHTING UNIVERSITY INFORMATION SYSTEM SELECTION CRITERIA BY SWARA METHOD: AN EMPIRICAL STUDY

Aim: It is aimed to weight various information system selection criteria according to their importance levels in order to select the best one among the alternatives which is planned to be purchased and used by universities.Method: The Step-by-Step Weighted Ratio Analysis (SWARA) method was used to weight the evaluation criteria.Findings: It was concluded that the criterion with the highest degree of importance is the "Satisfaction" and the lowest criterion is the "Information Processes" among the criteria used for selecting the information system that meets the expectations of the universities. "Functionality" and "Cost" were found to have the second and third important criteria respectively. Results: Aspects that must be considered while managing selection process of information systems that facilitates some vital process in universities such as communication, information generation, sharing of information, cooperation, etc. were highlighted in a hierarchical order.

Keywords:

University Information Systems, SWARA, Multi-Criteria Decision Making,

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