İmalat İşletmelerinde Bilgi Yönetimi ile Performans Arasındaki İlişkide Sosyal Sermayenin Rolü

Öz Bu çalışmanın amacı bilgi yönetimi ile işlevsel ve finansal performans arasındaki ilişkide sosyal sermayenin aracılık rolünü ortaya koymaktır. Bununla birlikte değişkenler arasındaki ilişkillerin varlığının belirlenmesi amaçlanmıştır. Araştırmanın örneklemini Konya ili imalat işletmelerinde görev yapan 412 çalışan oluşturmaktadır. Bu doğrultuda yapısal eşitlik modeli (YEM) yöntemi ile veriler analiz edilmiştir. Araştırmanın bulguları değişkenler arasında pozitif ilişkilerin olduğunu ortaya koyarken, sosyal sermayenin bilgi yönetimi ile işlevsel performans ve finansal performans arasındaki ilişkide aracılık etkisine sahip olmadığını göstermektedir. Çalışmada birtakım teorik ve yönetsel çıkarımlarla birlikte çalışmanın sınırlılıkları ve gelecek araştırmalara dair öneriler sunulmaktadır. Çalışmanın temel teorik çıkarımı, bilgi yönetimi uygulamalarının sosyal sermayeyi istikrara kavuşturup işlevsel ve finansal performansı artırma üzerinde ciddi bir rol oynadığı yönündedir. Temel yönetsel çıkarım ise uygulayıcıların bilgi yönetimini işletmeyi geleceğe hazırlama sanatı ve bilimi olarak ele almaları ve sosyal sermayeye nitel ve nicel yatırım yapmaları gerektiği doğrultusundadır.

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