KONAKLAMA İŞLETMESİ ÇALIŞANLARININ DUYGUSAL BAĞLILIKLARI, İŞLETMEDE KALMA NİYETİ VE PERFORMANSI ARASINDAKİ İLİŞKİ: ANTALYA OTEL İŞLETMELERİNDE ARAŞTIRMA

Değişen ve sürekli gelişen iş dünyasında insan kaynaklarının önemini kavrayan günümüzün başarılı işletmeleri, çalışanlarını örgüte duygusal yönlü bağlamak istemektedirler. Çalışanların örgütün amaç, değer ve hedeflerini kabullendiği, bunları gerçekleştirme ve örgütte kalma doğrultusunda güçlü istek duyduğu duygusal bağlılık örgütün başarısında oldukça önemlidir. Bu çalışmanın amacı, çalışanlarının duygusal bağlılıkları, işletmede kalma niyeti ve performansı arasındaki ilişkileri incelemektir. Çalışma, araştırmanın amacına uygun olarak hazırlanan bir anket aracılığı ile Antalya ili Beldibi ve Göynük bölgelerinde faaliyet gösteren otel işletmelerinde gerçekleştirilmiştir. Elde edilen verilerin analizinde; Güvenilirlik Analizi, Faktör Analizi, Korelasyon ve Regresyon analizleri gerçekleştirilmiştir. Gerçekleştirilen analizler sonucunda duygusal bağlılık, işletmede kalma niyeti ve işgören performansı boyutları arasında anlamlı ve pozitif yönlü ilişki bulunmuştur.

Anahtar Kelimeler:

Duygusal Bağlılık, İşletmede Kalma Niyeti ve İşgören Performansı

THE RELATIONSHIP BETWEEN AFFECTIVE COMMITMENT, INTENTION TO STAY AT WORK AND WORKER PERFORMANCE OF ACCOMMODATION COMPANIES EMPLOYEES: A RESEARCH IN ANTALYA HOTEL BUSİNESS

Today's successful businesses that understand the importance of human resources in a changing and constantly evolving business world want to connect their employees emotionally. The affective Commitment that the employees are willing to accept, realize, and stay in the organization's goals, values and goals is a very important commitment for the organization. The aim of this study is to examine the relationship of workers between emotional commitment, intention to stay at work and performance. The study was conducted in a hotel operated in the provinces of Beldibi and Göynük in the province of Antalya through a questionnaire prepared for the purpose of the research. In the analysis of the obtained data; Reliability Analysis, Factor Analysis, Correlation and Regression Analyzes were performed. As a result of Correlation and Regression analyzes, a significant and positive relationship was found between emotional commitment, intention to stay in the business and performance in the work place.

Keywords:

Affective Commitment Intention to Stay at Work, Worker Performance,

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