Yıl 2019, Cilt: 11 Sayı : 2 Sayfalar 150 - 165 2019-12-01
A COMPARATIVE ANALYSIS OF E-GOVERNMENT SERVICES OF CROTIA, POLAND AND TURKEY
Zafer KILIÇ,Vildan ATEŞ,Aleksandar ERCEG,Sebastian JABLONSKI
20 261

Öz This study aims to examine and compare the electronic government (e-government) services of Croatia, Poland and Turkey. In this study, e-government of three countries were examined with comparative case study method. A comparative case study conducted with using United Nation’s E-Government Survey 2018, academic studies, researches, reports, legal regulations and statistics. The e- Governments of the countries were examined under five headings. These were e-governments’ analysis, historical developments, legal regulations, services on the systems, users’ profiles, satisfaction surveys of the service. Firstly, the historical process of e-governments for each country was explained. Then, historical developments of e-government were explained for each country. The legal arrangements of the countries were identified. User profiles and services the countries provide were compared. As the final heading, it was inquired whether there was any satisfaction survey conducted by the countries. In the conclusion part, there will be suggestions based on the differences in e-governments of the countries.

Anahtar Kelimeler

E-government, Comparative analysis, Croatia, Poland, Turkey
Afyonluoğlu, Mustafa (2018), E-Government Regulations, http://afyonluoglu.org/e-devlet/edevlet/,[Accessed 15.01.2019].
Birincil Dil en
Konular Sosyal
Yayımlanma Tarihi 1 Aralık 2019
Bölüm Araştırma Makalesi
Yazarlar Orcid : 0000-0003-2700-6624Yazar: Zafer KILIÇ

Orcid : 0000-0002-8855-8556Yazar: Vildan ATEŞ

Orcid : 0000-0002-1141-1919Yazar: Aleksandar ERCEG

Orcid : 0000-0002-1591-1662Yazar: Sebastian JABLONSKI

Tarihler

Yayımlanma Tarihi : 1 Aralık 2019


Makalenin Yazarları
Zafer KILIÇ
Vildan ATEŞ
Aleksandar ERCEG
Sebastian JABLONSKI