Mustafa Cevdet Altunel, Ayşe Gözde Yaşar

FAYDANIN SOSYAL MEDYADAKİ DENEYİM PAYLAŞIMINA ETKİSİ: SOSYAL MEDYAYI SEYREK VE SIK KULLANAN TURİSTİK FAALİYETE KATILMIŞ BİREYLER ARASINDAKİ FARKIN İNCELENMESİ

Öz Günümüzde sosyal medyanın gelişmesi ve yaygınlaşması ile turistler bu mecrada bir araya gelme ve birbirleriyle deneyim ve yorumları paylaşma şansı yakalamaktadırlar. Turistler seyahat kararı alım aşamasında ve seyahat öncesi/sonrasında deneyimlerini sosyal medyada paylaşmakta ve diğer potansiyel turistler için kolay ulaşılabilir bir bilgi kaynağı yaratmaktadırlar. Bu çalışmada sosyal medyayı seyrek ve sık kullanan bireyler için hem fayda değişkeninin alt boyutları (bilgi edinme ve yayma, eğlence, izlenim yönetimi, özdeşleşme ve tanıtım aracılığı) hem de fayda üst yapısının seyahat deneyim paylaşımı üzerindeki etkisine ve gruplar arası farklılıklara odaklanılmaktadır. Çalışma kapsamında sosyal paylaşım sitesi Facebook’taki seyahat deneyim ve bilgi paylaşımı gruplarında daha önce turistik faaliyete katılmış bireylere anket uygulanmış olup toplamda 279 ankete ulaşılmıştır. Sonuç olarak fayda değişkeninin tüm alt boyutlar üzerinde ve seyahat deneyim paylaşımıyla sosyal medyayı seyrek ve sık kullanan turist gruplarında anlamlı bir etkisi olduğuna, sosyal medyayı seyrek ve sık kullanan turist gruplarında bilgi edinme ve yayma ile tanıtım aracılığında gruplar arası anlamlı bir farkın olduğu sonucuna ulaşılmıştır.

Anahtar Kelimeler:

sosyal medya, tanıtım aracılığı, özdeşleşme, izlenim yönetimi, eğlence

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