Esra ÇİFTÇİ, Ali ŞENDOĞDU, Musa ÖZATA, Esra ÇİFTÇİ

KOBİ’LERDE KURUM KÜLTÜRÜNÜN YÖNETİM DESTEĞİ BOYUTU İLE İŞGÖRENLERİN İŞ TATMİNİ İLİŞKİSİ ÜZERİNE BİR SAHA ARAŞTIRMASI

Küresel dünya düzeninde hızlı değişimin yaşandığı günümüzde, kurum kültürü çeşitli boyutlarıyla özellikle de “yönetim desteği boyutu” ile, kurumlarda yaşamsal özellik göstermektedir. Araştırmanın amacı, Konya İlinde faaliyet gösteren KOBİ’lerde kurum kültürünün yönetim desteği boyutu ile işgören iş tatmini arasında ilişki olup olmadığını incelemektir. Bu amaca yönelik olarak, Konya İlinde faaliyet gösteren 111 KOBİ üst, orta ve ilk kademe yöneticisine anket uygulaması yapılmıştır. Anketlerden elde edilen veriler; kikare, t testi, korelasyon ve regresyon analizlerine tabi tutulmuştur. Sonuç olarak, Konya İlinde faaliyet gösteren KOBİ’lerde kurum kültürünün yönetim desteği boyutu ile işgören iş tatmini arasında pozitif yönde lineer bir ilişki bulunduğu tespit edilmiştir.

Anahtar Kelimeler:

KOBİ’ler, kurum kültürü, iş tatmini

In a time where swift changes occur in a global world order, corporate culture is of vital importance to corporations with its different dimensions, especially with “the management support dimension”. The purpose of this study is to examine whether there is a relation between the management support aspect of the corporate culture and the job satisfaction of employees in SMEs engaging in Konya. As to the purpose, it has been conducted a poll for top executives, middle level managers, and junior administrative officers in 111 SMEs operating in Konya. Results of questionnaires are interpreted by using statistical tests such as chi square test, t-test, correlation analysis and regression analysis. As a conclusion, it has been determined that a positive linear correlation exists between the management support aspect of the corporate culture and the job satisfaction of employees in SMEs operating in Konya.

Keywords:

SMEs, corporate culture, job satisfaction.,

PDF

___

Baş, T. (2003), Anket, 2. Baskı, Seçkin Yayıncılık, Ankara.

Claver, E., Llopis, J., Garcia, D., & Molina, H. (1998), “Organizational Culture For Innovation And New Technological Behavior”, The Journal of High Technology Management Research, 9 (1), 55–68.

Cordes, C., Richerson, P. J., & Schwesinger, G. (2010), “How Corporate Cultures Coevolve With The Business Environment: The Case Of Firm Growth Crises And Industry Evolution”, Journal Of Economic Behavior & Organization, 76, 465–480.

Crittenden, V. L., & Crittenden, W. F. (2008), “Building A Capable Organization: The Eight Levers Of Strategy Implementation”, Business Horizons, 51, 301—309.

Çakıryılmaz, S. (2007), Relationship Between Corporate Culture And Job Satisfaction An Application In Banking Sector In Kdz. Ereğli, Marmara Üniversitesi Sosyal Bilimler Enstitüsü Yayımlanmamış Yüksek Lisans Tezi, İstanbul.

Çatıkoğlu, M. E. (2006), Kurum Kültürü, Motivasyon Ve İş Memnuniyetine Etki Eden Faktörlerin Karşılaştırmalı Analizi, Adnan Menderes Üniversitesi Sosyal Bilimler Enstitüsü Yayımlanmamış Yüksek Lisans Tezi, Aydın.

Değerli, A. (2010), Örgüt Kültürü Ve İş Tatmini Arasındaki İlişki Ve Eğitim Kurumlarında Bir Araştırma, Gebze Yüksek Teknoloji Enstitüsü Sosyal Bilimler Enstitüsü Yayımlanmamış Yüksek Lisans Tezi, Gebze.

Dejoy, D. M. (2005), “Behavior Change Versus Culture Change: Divergent Approaches To Managing Workplace Safety”, Safety Science, 43, 105– Epstein, M., & Roy, M. J. (1998), “Managing Corporate Environmental Performance: A Multinational Perspective”, European Management Journal, 16 (3), 284–296.

Eren, E. (2006), Örgütsel Davranış ve Yönetim Psikolojisi, Genişletilmiş 9. Baskı, Beta Yayınları, İstanbul.

Eti, M. C., Ogaji, S. O. T., & Probert, S. D. (2006), “Impact Of Corporate Culture On Plant Maintenance In The Nigerian Electric-Power Industry”, Applied Energy, 83, 299–310.

Furnell, S., & Thomson, K. L. (2009), “From Culture To Disobedience: Recognising The Varying User Acceptance Of IT Security”, Computer Fraud & Security, 5–10.

Gregory, B. T., Haris, S. G., Armenakis, A. A., & Shook, C. L. (2009), “Organizational Culture And Effectiveness: A Study Of Values, Attitudes, And Organizational Outcomes”, Journal Of Business Research, 62, 673–679.

Harrington, S. J., & Guimaraes, T. (2005), “Corporate Culture, Absorptive Capacity And IT Success”, Information And Organization, 15, 39–63.

Irani, Z., Beskese, A., & Love, P. E. D. (2004), “Total Quality Management And Corporate Culture: Constructs Of Organisational Excellence”, Technovation, 24, 643–650.

Johnson, J. J., & Mcintyre, C. L. (1998), “Organizational Culture And Climate Correlates Of Job Satisfaction”, Psychological Reports, 82, 843–850.

Kanongo, S., Sadavarti, S., & Srinivas, Y. (2001), “Relating IT Strategy And Organizational Culture: An Empirical Study Of Public Sector Units In India”, Journal Of Strategic Information Systems, 10, 29–57.

Kanongo, S. (1998), “An Empirical Study Of Organizational Culture And Network-Based Computer Use”, Computers In Human Behavior, 14 (1), 79–91.

Khazanchi, S., Lewis, M. W. & Boyer, K. K. (2007), “Innovation-Supportive Culture: The Impact Of Organizational Values On Process Innovation”, Journal Of Operations Management, 25, 871–884.

Koçel, T. (2003), İşletme Yöneticiliği, 8. Basım, Beta Basım Yayım, İstanbul.

Koufteros, X. A., Nahm, A. Y., Cheng, T. C. E., & Lai, K. (2007), “An Empirical Assessment Of A Nomological Network Of Organizational Design Constructs: From Culture To Structure To Pull Production To Performance”, International Journal Production Economics, 106, 468– 4

Kozlu, C. (2009), Liderin Takım Çantası, 4. Basım, Remzi Kitabevi, İstanbul. Lemon, M., & Sahota, P. S. (2004), “Organizational Culture As A Knowledge Repository For Increased Innovative Capacity”, Technovation, 24, 483– Linnenluecke, M. K., & Griffiths, A. (2010), “Corporate Sustainability And Organizational Culture”, Journal Of World Business, 45, 357–366.

Lok, P., & Crawford, J. (1999), “The Relationship Between Commitment And Organizational Culture, Subculture, Leadership Style And Job Satisfaction In Organizational Change And Development”, Leadership & Organizational Development, 20 (7), 365–376.

Lund, D. B. (2003), “Organizational Culture And JobSatisfaction”, Journal of Business & Industrial Marketing, 18, 219–236.

Macintosh, E. W., & Doherty, A. (2010), “The Influence Of Organizational Culture On JobSatisfaction And Intention To Leave”, Sport Management Review, 13, 106–117.

Müeller, S. L., & Thomas, A. S. (2000), “Culture And Entrepreneurial Potential: A Nine Country Study Of Locus Of Control And Innovativeness”, Journal Of Business Venturing, 16, 51–75.

Pettigrew, A. M. (1979), “On Studying Organizational Cultures”, Administrative Science Quarterly, 24 (4), 570–581.

Reca, Ö. F. (2006), Bill Gates’in Liderlik Sırları, Akis Kitap Yayınları, İstanbul.

Robbins, S. P. (1990), Organization Theory, Structure, Design and Applications, Third Edition, Englewood Cliffs, N. J., Prentice Hall,.

Silverthorne, C. (2004), “The Impact Of Organizational Culture And Person– Organization Fit On Organizational Commitment And Job Satisfaction In Taiwan”, Leadership & Organization Development Journal, 25, 592–599.

Sucubaşı, B. (2008), Kurum Kültürü Performans Yönetim Sistemi İlişkisi ve Bir Alan Araştırması, İnönü Üniversitesi Sosyal Bilimler Enstitüsü Yayımlanmamış Doktora Tezi, Malatya.

Toprak, M. A. (2007), Kurumsal Kültürün Belirlenmesi ve KOBİ’lere Yönelik Bir Uygulama, İstanbul Üniversitesi Sosyal Bilimler Enstitüsü Yayımlanmamış Doktora Tezi, İstanbul.

Williams, C., & Triest, S. V. (2009), “The Impact Of Corporate And National Cultures On Decentralization In Multinational Corporations”, International Business Review, 18, 156–167. www.sanayi.gov.tr/.../81-il-durum-raporu-2012, Erişim: 20.07.2012.

Zu, X., Robbins, T. L., & Fredendall, L. D. (2010), “Mapping The Critical Links Between Organizational Culture And TQM/Six Sigma Practices”, International Journal Production Economics, 123, 86–106.